Client Advocate I (Spartanburg)

Doc PersonalBeratung GmbH; Spartanburg (SC); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off 15 days

Sick Leave 15 days

Paid Holidays 13

Parental Leave

Deferred Compensation

Retirement Plan

Résumé du poste

Department of Behavioral Health and Developmental Disabilities seeks a Client Advocate I to support individuals and families in navigating mental health and recovery services. Role emphasizes peer support, outreach, and collaborative recovery planning, including WRAP and harm-reduction approaches.

Position is essential, may require travel to community settings and weekends. Office location in Spartanburg, SC with comprehensive state employee benefits.

Qualifications

• High school diploma; relevant human services experience; a bachelor’s degree may substitute the required experience.
• Bilingual abilities in English and Spanish (or another language) are a plus.
• Must obtain and maintain PSS Certification.

Responsabilités

• Provide patient-care hours per LOC; complete prior authorizations; deliver individual and group services in multiple settings.
• Engage high-risk populations via proactive field outreach, including those transitioning from crisis facilities or ERs.
• Develop recovery plans with clients; create WRAP and harm-reduction plans to map relapse triggers.
• Complete required trainings and maintain PSS Certification; participate in OMH meetings; respect diverse backgrounds.
• Document all services per state/federal/CARF guidelines; comply with Compliance and Risk Management.

Connaissances

Peer Support

Outreach

Recovery Planning

Documentation

Formation

High school diploma or equivalent

Description du poste

Job Responsibilities

Are you passionate about making a real difference in people's lives? Join our team at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Client Advocate I, who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) – Office of Mental Health, Spartanburg Area Mental Health Center (SAMHC), 250 Dewey Ave., Spartanburg, SC 29303.

As the Client Advocate I, you will promote recovery of persons with mental illnesses, substance use disorder, or co-occurring disorder via provision of peer support services. Conduct proactive field community outreach to engage vulnerable, high-risk populations, including individuals transitioning back into treatment from psychiatric crisis facilities, local emergency rooms, or incarceration.

Responsibilities For The Client Advocate I

• Provide patient-care hours-annually ensuring that patients are seen in accordance with LOC and prior authorizations arc completed prior to delivery of services. This includes individual and group services in a variety of settings/locations. Peer support services include mentoring, recovery coaching, peer-led groups, and navigation for social needs (housing, food).
• Conduct proactive field community outreach to engage vulnerable, high-risk populations, including individuals transitioning back into treatment from psychiatric crisis facilities, local emergency rooms, or incarceration.
• Partner with clients to develop individualized, participant-owned recovery plans, reinforcing functional life skills and stabilizing independent living parameters. Collaborate with clients to formulate Wellness Recovery Action Plans (WRAP) and personalized harm-reduction plans to map out individual relapse triggers.
• Complete required training, SCEIS training modules, and maintains PSS Certification. Includes participation in OMH PSS meetings/trainings. Demonstrates effective use of social and interpcrsonal knowledge and skills and demonstrates an understanding and appreciation of individual and group differences and similarities.
• Document all services using collaborative documentation and in accordance with state, federal, and CARF guidelines. Comply with Corporate Compliance and Risk Management Plans.

Minimum And Additional Requirements

• A high school diploma and relevant human services or social services experience. A bachelor's degree may be substituted for the required experience.

Additional Comments

• Poition is considered essential and may be called back during crises/disasters/emergencies.
• Have ability to lift 5lbs and operate a state vehicle.
• May deliver services in center locations and community, Hours are 8:30am -5pm and some community events on the weekends.

Preferred Qualifications

• Bilingual abilities in English and Spanish (or another language) are a plus.

Post Hire, Employee Must

• Have ability to communicate orally and in writing; effective problem- solving skills and decision-making skills; will be required to obtain and maintain PSS Certification;
• Habe knowledge of agency and community resources and ability to link individuals with resources.
• Have ability to effectively teach individuals how to take responsibllity for recovery.
• Have ability to effectively advocate for patient needs.
• Have ability to effectively collaborate with treatment team.
• Have ability to demonstrate sustained recovery.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *

Retirement benefit choices

• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.