Client Advisor - Saks Troy

LVMH Group; Troy (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

LVMH Group is seeking a Full-Time Client Advisor for Louis Vuitton Saks Troy to create memorable experiences for clients. This role requires a passion for customer service and the ability to build long-term relationships while achieving sales goals.

The ideal candidate is customer-focused with previous retail experience, preferably in luxury. In addition to a generous benefits package, the position offers career development and industry-leading training.

Qualifications

• Eager to learn and master Brand and product knowledge.
• Strong strategic sales mindset.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Achieve individual and team objectives and sales goals.
• Advise clients across the Brand and all product categories.
• Leverage clienteling tools to develop long-term relationships.

Skills

Customer service skills

Retail experience

Sales achievement

Relationship building

Job description

Louis Vuitton Saks Troy is seeking a highly motivated, curious, and customer focused Full-Time Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.

Job responsibilities

We value forward thinking individuals who are eager to use their creativity and skills in order to drive the continued success and strong heritage of the brand. Ideally we are seeking individuals with previous retail experience preferably gained within a high end or luxury market however we will also consider those with a strong background of working within a customer centric environment.

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long term relationships

Profile

This is an opportunity for those who thrive in a fast-paced environment, who operates as a true personal ‘advisor’ to their clients with a passion to develop their career in luxury retail environment. With a strong strategic sales & commercial mindset, willingness to learn and a flare for forming meaningful relationships across our diverse client base, your determined and curious nature will continuously drive and improve personal and team performance.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives sought at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.