Client Advisor - Natick

Louis Vuitton; Natick (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Employee discount

Comprehensive benefits

Commission eligibility

Job summary

Louis Vuitton in Natick, MA is seeking an ambitious Client Advisor who thrives in luxury retail to deliver memorable experiences for our discerning clientele.

You will act as brand ambassador, building relationships through personalized service, product knowledge, and clienteling tools, with an hourly rate of USD 25–30 and potential commission, plus comprehensive benefits.

Qualifications

• Clienteling focus and relationship-building abilities.
• Knowledge of luxury brand and product lines.
• Strong customer service orientation.
• Ability to learn and apply Brand standards.

Responsibilities

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long term relationships

Skills

Clienteling

Product knowledge

Customer service

Job description

About The Job

Louis Vuitton is seeking an ambitious, curious, and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele.

About The Job

Louis Vuitton is seeking an ambitious, curious, and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele.

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.

Job responsibilities

Essential duties and responsibilities of a client advisor include:

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long term relationships

This is an opportunity for those who thrive in a fast-paced environment, who operate as a true personal 'advisor' to their clients with a passion to develop their career in a luxury retail environment. With a strong strategic sales & commercial mindset, willingness to learn and a flare for forming meaningful relationships across our diverse client base, your ambitious, curious nature will continuously drive and improve personal and team performance.

We value forward thinking individuals who are eager to use their creativity and skills in order to drive the continued success and strong heritage of the brand. Ideally, we are seeking individuals with previous retail experience preferably gained within a high end or luxury market however we will also consider those with a strong background of working within a customer centric environment.

The appointed candidate will be offered an hourly rate within the range of USD$25 - $30 plus the opportunity for commission, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions

Profile

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Reference LVM34571