Client Advisor

LVMH Group; Charleston (SC); Presencial; USD 28.000 - 34.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Hourly rate USD 20–25 plus commission

Medical benefits

Disability insurance

Employee discount

Descripción de la vacante

Louis Vuitton in Charleston is seeking a Part-Time Client Advisor who thrives in a luxury retail setting. You will act as an ambassador for the brand, delivering tailored service and personalized recommendations to a sophisticated clientele.

You will leverage clienteling tools, aim to exceed sales goals, and work closely with teammates to create an engaging store experience. Prior luxury retail exposure and strong communication skills are preferred.

Formación

• Previous retail experience, preferably in luxury markets.
• Strong sales mindset with ability to meet goals.
• Passion for building relationships with a diverse client base.
• Willingness to learn and improve performance.
• Creative and proactive approach to drive brand heritage.

Responsabilidades

• Deliver an exceptional client experience by understanding client needs and preferences.
• Represent the Louis Vuitton brand with enthusiasm and professionalism.
• Achieve individual and team sales goals through effective client engagement.
• Learn Brand/product knowledge across categories to provide personalized advice.
• Leverage clienteling tools to develop long-term client relationships.
• Collaborate with team members to maintain a positive store environment.

Conocimientos

Retail experience

Sales mindset

Customer service

Interpersonal skills

Clienteling

Herramientas

CRM software

Clienteling tools

Descripción del empleo

At Louis Vuitton we value the uniqueness of every employee, empowering our teams to flourish and thrive. Founded in 1854 by visionary craftsman and malletier Louis Vuitton, the Maison is today present in over 60 countries, counting over 34,500 employees and representing more than 140 nationalities. An iconic presence across multiple product categories, the Maison offers dynamic career paths spanning a multitude of Métiers. Teams share the ambition to explore new horizons, propelled by an innovative spirit, boundless creativity and unparalleled savior-faire.

Louis Vuitton is seeking a highly motivated, curious, and customer-focused Part Time Client Advisor at our Charleston location with an undeniable passion for creating memorable experiences for our worldly clientele. Reporting to the Team Manager, as a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need, you will tailor their experience within our store to elevate their experience and impression of the Brand while also ensuring to build long-lasting relationships, which will be maintained through the usage of our in-house clienteling tools and systems.

Job responsibilities

At Louis Vuitton, we are committed to providing exceptional service and creating unforgettable experiences for our clients. As a Client Advisor, your key responsibilities will include:

• Client Experience: Deliver an exceptional client experience by understanding and fulfilling clients' needs and preferences.
• Brand Ambassador: Represent the Louis Vuitton brand with passion and enthusiasm, ensuring that every client interaction reflects our values and commitment to excellence.
• Sales Achievement: Achieve individual and team objectives and sales goals through effective client engagement and relationship building.
• Product Knowledge: Learn and master Brand and product knowledge across all categories to provide informed and personalized advice to clients.
• Clienteling: Leverage clienteling tools to develop long-term relationships with clients, ensuring personalized follow-up and engagement.
• Collaboration: Work collaboratively with team members to create a positive and dynamic store environment.

Profile

This is an opportunity for those who thrive in a fast-paced environment, who operate as a true personal 'advisor' to their clients with a passion to develop their career in a luxury retail environment. The ideal candidate will have:

• Previous retail experience, preferably gained within a high-end or luxury market. We will also consider those with a strong background in a customer-centric environment.
• A strong strategic sales and commercial mindset, with the ability to achieve individual and team sales goals.
• A passion for building and maintaining meaningful relationships with a diverse client base.
• A willingness to learn and continuously improve personal and team performance.
• Forward-thinking individuals who are eager to use their creativity and skills to drive the continued success and strong heritage of the brand.
• Strong interpersonal and communication skills, with the ability to engage and influence clients effectively.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

The appointed candidate will be offered an hourly rate within the range of USD $20-$25 plus the opportunity for commission, a comprehensive benefits package including: medical, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.

You will have access to a range of skill development opportunities that will enable you to excel in your role and advance your career within the LVMH Group:

• Mastery of Louis Vuitton product knowledge and clienteling tools.
• Proficiency in sales techniques and achieving sales targets.
• Ability to provide personalized advice across all product categories.
• Strong communication and interpersonal abilities.
• Problem-solving and adaptability in a dynamic work environment.
• Commitment to continuous learning and personal development.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.