Client Advisor, Neiman Marcus Northpark

LVMH Group; Las Vegas (NV); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Commission

Medical benefits

Disability insurance

Paid time off

Employee discount

Retirement plans

Job summary

Louis Vuitton at Neiman Marcus Northpark is seeking motivated Client Advisors who excel at creating memorable experiences for worldly clients. You will deliver exceptional service, understand client needs, and foster long-term relationships through tailored clienteling.

Ideal candidates have retail experience in luxury, a strong sales mindset, and excellent communication to engage a diverse client base while representing the brand with passion and integrity.

Qualifications

• Retail experience in luxury environments preferred.
• Strong sales mindset with ability to hit individual and team targets.
• Passion for building meaningful relationships with a diverse client base.
• Excellent communication and interpersonal skills.

Responsibilities

• Client Experience: Deliver an exceptional client experience by understanding and fulfilling clients' needs and preferences.
• Brand Ambassador: Represent the Louis Vuitton brand with enthusiasm and integrity in every client interaction.
• Sales Achievement: Achieve individual and team sales goals through effective client engagement.
• Product Knowledge: Learn Brand and product knowledge across all categories to provide informed advice.
• Clienteling: Use clienteling tools to foster long-term client relationships with personalized follow-up.
• Collaboration: Work with the team to maintain a positive store environment.

Skills

Retail experience

Luxury market

Sales mindset

Client relationships

Communication skills

Tools

Clienteling tools

Job description

Louis Vuitton is seeking highly motivated, curious, and client centric Client Advisors at our Neiman Marcus Northpark location with an undeniable passion for creating memorable experiences for our worldly clientele.

The Client Advisor is dedicated to delivering a personalized and exceptional client experience by engaging authentically, building trust and fostering long-term relationships through tailored service and effective clienteling.

Job responsibilities

At Louis Vuitton, we are committed to providing exceptional service and creating unforgettable experiences for our clients. As a Client Advisor, your key responsibilities will include:

• Client Experience: Deliver an exceptional client experience by understanding and fulfilling clients' needs and preferences.
• Brand Ambassador: Represent the Louis Vuitton brand with passion and enthusiasm, ensuring that every client interaction reflects our values and commitment to excellence.
• Sales Achievement: Achieve individual and team objectives and sales goals through effective client engagement and relationship building.
• Product Knowledge: Learn and master Brand and product knowledge across all categories to provide informed and personalized advice to clients.
• Clienteling: Leverage clienteling tools to develop long-term relationships with clients, ensuring personalized follow-up and engagement.
• Collaboration: Work collaboratively with team members to create a positive and dynamic store environment.

Profile

This is an opportunity for those who thrive in a fast-paced environment, who operate as a true personal ‘advisor’ to their clients with a passion to develop their career in a luxury retail environment. The ideal candidate will have:

• Previous retail experience, preferably gained within a high-end or luxury market. We will also consider those with a strong background in a customer-centric environment.
• A strong strategic sales and commercial mindset, with the ability to achieve individual and team sales goals.
• A passion for building and maintaining meaningful relationships with a diverse client base.
• A willingness to learn and continuously improve personal and team performance.
• Forward-thinking individuals who are eager to use their creativity and skills to drive the continued success and strong heritage of the brand.
• Strong interpersonal and communication skills, with the ability to engage and influence clients effectively.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. The appointed candidate will be offered an hourly rate within the range of USD $20-$25 plus the opportunity for commission, a comprehensive benefits package including: medical, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.