Client Advisor - Long Island Metro

LVMH Group; New York (NY); On-site; USD 34,440 - 44,083; Full time

Benefits offered by this job

Employee discount

Comprehensive benefits package

Commission potential

Job summary

Louis Vuitton in New York seeks a client advisor who is motivated, curious, and customer-focused to create memorable experiences for our worldly clientele. You will be an ambassador of the Brand, tailoring interactions to elevate the client’s experience and build lasting relationships.

Duties include mastering brand knowledge, advising clients across categories, and leveraging clienteling tools to build long-term relationships in a fast-paced luxury environment.

Qualifications

• Experience in luxury retail or high-end customer service
• Strong communication and relationship-building skills
• Willingness to learn Brand knowledge and product categories
• Ability to work in a fast-paced environment

Responsibilities

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long term relationships

Job description

Louis Vuitton is seeking a highly motivated, curious, and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.

Job responsibilities

We value forward thinking individuals who are eager to use their creativity and skills in order to drive the continued success and strong heritage of the brand. Ideally we are seeking individuals with previous retail experience preferably gained within a high end or luxury market however we will also consider those with a strong background of working within a customer centric environment.

Essential duties and responsibilities of a client advisor include:

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long term relationships

This is an opportunity for those who thrive in a fast-paced environment, who operates as a true personal ‘advisor’ to their clients with a passion to develop their career in luxury retail environment. With a strong strategic sales & commercial mindset, willingness to learn and a flare for forming meaningful relationships across our diverse client base, your determined and curious nature will continuously drive and improve personal and team performance.

The appointed candidate will be offered an hourly rate within the range of USD $25.00 - $32.00 plus the opportunity for commission, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.