Client Advisor

Gruppe Louis Vuitton; Washington (District of Columbia); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Disability insurance

Paid time off

Employee discount

Retirement plans

Job summary

Louis Vuitton DC City Center is seeking a highly motivated, curious, and customer focused Full-Time Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.

By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and

Qualifications

• Experience in luxury retail or customer-centric environment preferred.
• Strong communication and interpersonal skills.
• Ability to learn and communicate Brand and product knowledge.
• Proven ability to develop long-term client relationships using clienteling tools.

Responsibilities

• Achieve individual and team sales goals.
• Learn and master Brand and product knowledge.
• Advise clients across Brand and all product categories.
• Leverage clienteling tools to develop long-term relationships.

Skills

Customer service

Relationship building

Product knowledge

Clienteling tools

Job description

Louis Vuitton DC City Center is seeking a highly motivated, curious, and customer focused Full-Time Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.

Missions

We value forward thinking individuals who are eager to use their creativity and skills in order to drive the continued success and strong heritage of the brand. Ideally we are seeking individuals with previous retail experience preferably gained within a high end or luxury market however we will also consider those with a strong background of working within a customer centric environment.

Essential duties and responsibilities of a client advisor include:

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long term relationships

Profil

This is an opportunity for those who thrive in a fast-paced environment, who operates as a true personal ‘advisor’ to their clients with a passion to develop their career in luxury retail environment. With a strong strategic sales & commercial mindset, willingness to learn and a flare for forming meaningful relationships across our diverse client base, your determined and curious nature will continuously drive and improve personal and team performance.

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives sought at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

The appointed candidate will be offered an hourly rate within the range of USD$22-$26 plus the opportunity for commission, a comprehensive benefits package including:

• medical
• dental
• vision
• short and long-term disability
• various paid time off programs
• employee discount/perks
• two retirement plans both with employer contributions