Client Advisor - New Jersey Metro

LVMH Group; Short Hills (NJ); On-site; USD 34,440 - 44,083; Full time

Benefits offered by this job

Commission

Medical, dental, vision

Paid time off

Employee discount

Two retirement plans

Job summary

Louis Vuitton in Short Hills is seeking a Client Advisor who is motivated, curious, and customer focused to create memorable experiences for our discerning clients. You will be an ambassador of the Brand, tailoring each visit to meet needs and building lasting relationships through our in-house clienteling tools.

Ideal candidates bring retail experience in luxury, with a proactive sales mindset. You will learn Brand knowledge, advise across categories, and work toward sales goals, with an hourly

Qualifications

• Retail experience preferred, luxury market
• Strong customer-centric approach
• Ability to learn Brand and product knowledge

Responsibilities

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long term relationships

Skills

Customer service

Sales

Communication

Brand knowledge

Tools

Clienteling tools

Job description

Louis Vuitton is seeking a highly motivated, curious, and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.

Job responsibilities

We value forward thinking individuals who are eager to use their creativity and skills in order to drive the continued success and strong heritage of the brand. Ideally we are seeking individuals with previous retail experience preferably gained within a high end or luxury market however we will also consider those with a strong background of working within a customer centric environment.

Essential duties and responsibilities of a client advisor include:

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long term relationships

This is an opportunity for those who thrive in a fast-paced environment, who operates as a true personal ‘advisor’ to their clients with a passion to develop their career in luxury retail environment. With a strong strategic sales & commercial mindset, willingness to learn and a flare for forming meaningful relationships across our diverse client base, your determined and curious nature will continuously drive and improve personal and team performance.

The appointed candidate will be offered an hourly rate within the range of USD $25.00 - $32.00 plus the opportunity for commission, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.