Client Advisor - Hudson Yards

Brobston Group; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Flexible Spending Accounts

Paid time off

Job summary

Christian Dior Couture in New York seeks a Client Advisor to deliver exceptional service and drive sales within a luxury boutique. You will cultivate meaningful client relationships, leverage product knowledge, and contribute to boutique performance through strategic, client-centric approaches.

The role requires 3+ years in luxury retail, strong communication, organization, and the ability to work varied hours, including nights and weekends.

Qualifications

• At least 3 years of Retail Sales and Client Service experience.
• Strong drive for business results with a passion for creativity, fashion and the brand.
• Ability to develop strong and lasting relationships with people through communication, organization and follow-through.

Responsibilities

• Deliver best-in-class client service in-person, over the phone, and via electronic communication.
• Cultivate meaningful client relationships and leverage product expertise.
• Sell ceremonies and contribute to boutique performance with a client-centric approach.

Skills

Retail Sales

Client Service

Communication

Organization

Follow-through

Customer service channels

Tools

POS system

Job description

The Client Advisor acts as a trusted ambassador of the brand, responsible for delivering best-in-class client service while achieving individual sales goals. This role focuses on cultivating meaningful client relationships, leveraging product expertise and selling ceremonies, and contributing to boutique performance through a strategic, client-centric approach.

REQUIREMENTS

At least 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment

Strong drive for business results with a passion for creativity, fashion and the brand

Ability to develop strong and lasting relationships with people through strong communication, organization and follow-through skills

Provide outstanding customer service including in person, over the phone and through electronic communication

Ability to work varied hours/days, including nights, weekends, and holidays as needed

Ability to operate all equipment necessary to perform the job, including phone systems, cash register, sensor-tag remover, computers, and all other office equipment.

Can stand for extended periods, move and handle boxes of merchandise and fixtures, must be able to lift at least 30 lbs.

Responsible for store security procedures, including locking and securing the premises, as needed.

The selected candidate will be offered a salary within the range of $22-$24 per hour, plus bonus eligibility. The salary offered will be dependent upon the candidate’s relevant skills and experience. Christian Dior Inc. offers comprehensive benefit plans such as medical, dental, vision, Flexible Spending Accounts, and short and long-term disability. Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with an employer contributions matching plan, employee referral program, and more.

ADDITIONAL INFORMATION

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the House of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art". Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.