Client Advisor - Cortina d'Ampezzo

PVH Italy; Town of Italy (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

PVH Italy is seeking a full-time Client Advisor for their Boutique in Cortina d’Ampezzo. The role involves guiding clients through the brand’s values and building long-lasting relationships. Candidates should have previous sales experience, particularly in luxury retail, and a strong understanding of the luxury sector. Fluency in English is required, and proficiency in another language is a plus. Join an inclusive environment that celebrates diversity.

Qualifications

• Previous experience in sales roles, ideally in luxury retail.
• Strong understanding of the luxury sector and product sensitivity.
• Willingness to evolve within the organization.

Responsibilities

• Ensure a unique client experience and build long-lasting relationships.
• Achieve excellent selling performances.
• Collaborate with teams on visual merchandising and inventory management.

Skills

Sales experience

Client-oriented mindset

Interpersonal skills

Fluency in English

Job description

Moncler Group is specialized in luxury clothing and accessories.

We are a Group characterized by experientiality, inclusiveness, sense of belonging to a community and contamination of different meanings and worlds.

Our goal is that Moncler’s social channels not only communicate our identity or our products, but that they move to meet the interests, tastes and emotions of our community and beyond.

We are looking for a full‑time Client Advisor to complete the team of our Boutique in Cortina d’Ampezzo.

The Client Advisor, with impeccable presentation and natural elegance, will guide each client across the brand’s values and heritage, gaining a strong understanding of the client and their needs and building a profitable, long‑lasting relationship.

The Client Advisor, in partnership with the team, is responsible for reaching individual results while contributing to the team targets as well.

Your Impact

• Ensures an unique client experience, creating a long lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment.
• Achieves excellent selling performances and results.
• Implements and maintains Company’s Visual standards in store, collaborating with Visual Merchandising team, ensuring replenishment and stock management.
• Cooperates during preparation and execution of inventories.
• Works with the team effectively and enthusiastically, conveying energy and motivation, being a reliable partner.

Qualifications

• Previous experience in sales roles; experience in structured Fashion Luxury/Retail Companies is a plus.
• Previous international experience both in professional and non-professional contexts.
• Passionate about Retail, client oriented and with a commercial mindset.
• Excellent understanding of the luxury sector and product sensitivity.
• Strong interpersonal skills.
• Willingness to evolve in the organisation; willingness to relocate is a plus.
• Fluency in English; proficiency in another language is considered a plus.

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin colour, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.