Client Advisor - Beverly Hills

A.L.C.; Beverly Hills (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

A.L.C is seeking a Client Advisor in Beverly Hills to specialize in styling services for boutique guests, celebrities, and high-profile individuals. You will curate outfits, select clothing and accessories, and ensure guests look stylish and on-trend for events, red-carpet appearances, and public engagements.

The role emphasizes achieving sales goals, leveraging fashion knowledge, and building lasting client relationships through proactive outreach and exceptional service.

Qualifications

• Previous experience in a retail role, preferably with a fashion luxury/contemporary brand.
• Strong sales, customer service, and communication skills.
• Basic computer skills in retail point of sales system, excel, and word.
• Organizational skills and an eye for detail.
• A team player who is inspired by other’s successes as well as your own.
• Able to work retail hours, including weekends and holidays.

Responsibilities

• Achieve and exceed sales and metric goals.
• Utilize product knowledge and trends to provide styling suggestions.
• Engage with customers, building relationships to drive repeat business.
• Maintain knowledge of store KPIs and work towards targets.
• Collaborate with management to develop sales strategies.
• Provide outstanding service experiences when interacting with customers.
• Assist customers by selecting appropriate styles based on needs and preferences.
• Build and maintain a client book to generate appointments and drive sales.

Skills

Sales

Customer Service

Communication

Styling

Team Player

Tools

POS System

Excel

Word

Job description

The A.L.C Client Advisor is a fashion industry professional specializing in styling services to boutique guests, celebrities, public figures, and high-profile individuals. The primary role of a stylist is to curate outfits, select clothing, accessories, and overall looks for guests, ensuring they appear stylish, polished, and on-trend for various events, red-carpet appearances, photo shoots, interviews, public appearances, and life in general.

Responsibilities

• Achieve and exceed sales and metric goals
• Utilize product knowledge and trends to provide relevant styling suggestions
• Actively engage with customers, building relationships to drive repeat business
• Maintain knowledge of store key performance metrics and work towards targets
• Collaborate with the management team to develop action plans and sales strategies

Customer Service/Clienteling:

• Strive to exceed customer expectations by providing outstanding service experiences when interacting with customers
• Assist customers by selecting appropriate styles based on their needs and preferences
• Use Product Knowledge to speak to the collection’s vision and the product’s quality
• Build & maintain an organized client book to generate appointments and drive sales volume through consistent outreach and follow up
• Proactively reach out to clients based on their preferences and past purchases
• Maintain the visual presentation of the store, ensuring VM standards are met
• Assist in floor sets and replenishment of merchandise as needed
• Complete opening and closing duties
• Collaborate with the management team to oversee any additional operational tasks
• Other duties as assigned

The A.L.C. Style Seven! - Key responsibilities of Stylists include:

• Clothing Selection: Choosing suiting, dresses, separates and accessories that align with the client's style, body type, and the occasion.
• Fashion Coordination: Creating cohesive outfits, coordinating colors, patterns, and textures to achieve a desired aesthetic.
• Trend Analysis: Staying up to date with the latest fashion trends, collections, and releases to keep clients fashionable and ahead of the curve.
• Collaboration: Working closely with team and management to reinforce outfits and accessories for clients' appearances positively.
• Fitting: Ensuring garments fit ideally or assisting by coordinating with seamstresses.
• Accessorizing: Selecting the handbags and other accessories to complement the overall look and add layering.
• Red Carpet and Event Styling: Preparing clients for high-profile events such as award shows, premieres, and weddings, ensuring they make a memorable and fashionable impact.

Stylists work closely with guests to understand their preferences, comfort zones, and long-term image goals. They act as fashion consultants, confidants, and creative partners, helping build and evolve their personal connections through clothing and style choices.

Becoming a successful A.L.C. Stylist requires a deep understanding of fashion, a keen eye for trends, strong networking skills, and the ability to adapt to diverse personalities and preferences. Our Stylists gain recognition and build trust through their guests' appearances in causal settings, red-carpet events, and social media platforms.

Qualifications:

• Previous experience in a retail role, preferably with a fashion luxury/contemporary brand
• Strong sales, customer service, and communication skills
• Basic computer skills in retail point of sales system, excel, and word
• Organizational skills and an eye for detail
• A team player who is inspired by other’s successes as well as your own
• Able to work retail hours, including weekends and holidays