Client Advisor

ONIVERSE-ANTONIO MARRAS; New York (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

401(k) matching

Paid Time Off

Employee Discount

Parental Leave

Job summary

Antonio Marras in New York seeks a Brand Ambassador to deliver luxury, one-on-one customer service and to achieve store sales goals. You will build client relationships using CRM tools, follow visual merchandising guidelines, and assist with stock management in a demanding environment.

The ideal candidate has 2+ years in luxury retail with excellent communication skills, is self-motivated, and presents impeccably while contributing to a premium shopping experience.

Qualifications

• Eligibility to work in the US for any Employer.
• High School graduate or equivalent.
• Minimum 2 years of experience in customer service and luxury retail.
• Excellent verbal, written communication and sales skills, with a strong customer service orientation.
• Commitment, self-motivation and goal oriented.
• Impeccable presentation and the ability to thrive in a demanding environment.
• Problem solving mindset.

Responsibilities

• Provide luxury, one-on-one customer service as a Marras Brand Ambassador.
• Meet and exceed personal and store sales goals.
• Build and maintain strong client relationships using CRM tools.
• Follow visual merchandising guidelines.
• Contribute to stock management and product replenishment.
• Share trends, styling ideas, and product knowledge with clients and team.
• Engage in required physical tasks and store upkeep.

Skills

Customer Service

Sales Skills

CRM Tools

Communication

Teamwork

Visual Merchandising

Education

High School Diploma

Tools

CRM Software

Job description

About the brand:Antonio Marras started his journey in fashion in 1987 and launched his label in Milan in 1999. As a multidisciplinary artist working across fashion, cinema, literature and art, Antonio brings a unique and evolving narrative to the brand. His artistry is at the heart of everything we do, and we are strategically focused on highlighting this distinctive creative identity in every touchpoint, from product to store experience.Job Requirements:Ability to work a flexible schedule, including holidays and weekendsDeliver luxury, one-on-one customer service as a Marras Brand AmbassadorMeet and exceed personal and store sales goalsBuild and maintain strong client relationships using CRM toolsFollow visual merchandising guidelinesContribute to stock management and product replenishmentPassion for the luxury sector and through knowledge of productsShare trends, styling ideas, and product knowledge with clients and other team membersProficiency in a second language is a plusAbility to lift more than 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.)Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store.Qualifications:Eligibility to work in the US for any EmployerHigh School graduate or equivalentMinimum 2 years of experience in customer service and contemporary or luxury retail industryExcellent verbal, written communication and sales skills, with a strong customer service orientationCommitment, being self-motivated and goal orientedImpeccable presentation and the ability to thrive in a demanding environmentProblem solving mindsetBenefits Package:Hourly, plus monthly commissionsMedical InsurancePaid Time off and Paid Sick TimePaid Parental Leave*Must meet eligibility requirements401(K) matchingPet InsurancePre-Tax commuter benefits for transit and parking (Depending on City/State)Sign on BonusReferral bonusEmployee Discount, Free Uniform and much more!Pay: $22.00 - $30.00 per hourExpected hours: 40 per weekBenefits:401(k) matchingDental insuranceEmployee discountHealth insurancePaid time offVision insuranceExperience:luxury retail: 2 years (Preferred)Customer service: 2 years (Preferred)Shift availability:Day Shift (Required)Ability to Commute:New York, NY 10012 (Required)Work Location: In person