Client Admin

Computershare; Canton (MA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid parental leave

Flexible working hours

401k matching

Healthcare benefits

Disability insurance

Job summary

Computershare is seeking a Client Admin Specialist to support the Account Management team with administrative execution, workflow coordination, and order processing. This role emphasizes behind-the-scenes operations to improve efficiency and ensure on-time deliverables, with room for growth within Account Management or Customer Success.

You will handle documentation, client data updates, and cross-team coordination while maintaining accuracy and proactive problem-solving in a hybrid work

Qualifications

• High School Diploma or GED required.
• Strong organizational and task management skills.
• Excellent written and verbal communication.
• Ability to manage multiple priorities simultaneously.
• Strong documentation and workflow management capabilities.
• Administrative or operational support experience.

Responsibilities

• Managing back-office administrative activities supporting Account Management teams.
• Processing and tracking client orders.
• Maintaining and updating client information within internal systems.
• Coordinating workflows and task queues across multiple teams.
• Tracking outstanding items and ensuring timely completion.
• Supporting account documentation, reporting, and administrative processes.
• Coordinating internally to ensure deliverables are completed accurately and on time.
• Identifying opportunities for process improvements and workflow efficiencies.

Skills

Organizational skills

Communication

Time management

Documentation

Independent work

Proactive approach

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

JOB DESCRIPTION

Location: North Palm Beach, FL | Frisco, TX (Hybrid)

In this position, you'll be based in one of our offices for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Our Account Management team plays a critical role in supporting client relationships, retention, and growth across the business. Behind every successful client interaction is a strong operational foundation, and that's where this role comes in.

As a Client Admin Specialist, you'll work closely with Account Managers and internal partners to help ensure client-related processes are completed efficiently, accurately, and on time. This is an excellent opportunity for someone who enjoys organization, problem-solving, and supporting business operations while building knowledge that can lead to future growth opportunities within Account Management or Customer Success.

A role you will love

As a Client Admin Specialist, you'll serve as the operational support partner to the Account Management team. You'll focus on administrative execution, workflow coordination, order processing, documentation management, and internal support activities that help Account Managers serve clients and drive business growth.

This position is primarily focused on behind-the-scenes operational support rather than direct client management. You'll help improve efficiency, keep workflows moving, and ensure important account-related activities are completed accurately and on schedule.

Other key responsibilities include:

• Managing back-office administrative activities supporting Account Management teams
• Processing and tracking client orders
• Maintaining and updating client information within internal systems
• Coordinating workflows and task queues across multiple teams
• Tracking outstanding items and ensuring timely completion
• Supporting account documentation, reporting, and administrative processes
• Coordinating internally to ensure deliverables are completed accurately and on time
• Identifying opportunities for process improvements and workflow efficiencies
• Assisting with operational support activities that improve account management effectiveness
• Preparing client materials, reports, and documentation as needed

What will you bring to the role?

Required:

• High School Diploma or GED
• Strong organizational and task management skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities simultaneously
• Strong documentation and workflow management capabilities
• Microsoft Office proficiency
• Administrative or operational support experience
• Strong attention to detail and commitment to accuracy
• Ability to work independently while collaborating effectively with others
• A proactive approach and willingness to take ownership of tasks and follow-through

Preferred:

• Bachelor's degree or equivalent combination of education and experience
• 1-3 years of experience in an administrative, operations, account support, or client services environment
• Experience supporting account management or customer support teams
• Industry experience within Corporate Governance, Registered Agent Services, Corporate Compliance, or Business Filings
• Client support or account support experience
• Registered Agent or Corporate Services industry experience
• Familiarity with compliance, governance, or filing services environments
• Experience identifying process improvements and operational efficiencies

Rewards designed for you

• Paid parental leave flexible working and a caring and inclusive culture
• Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
• Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
• Income protection Our package includes short and long-term disability benefits, life insurance and supplemental life insurance

And more.

Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

Computershare will use data analytics and artificial intelligence systems to help recruiters analyze and assess candidate and application information. These systems make our application and review process more efficient and assist our team in identifying candidates based on professional qualifications, skills and experience commensurate with the role applied for. All outputs from these systems are evaluated by our recruiters and are not the sole source of whether to consider a candidate for employment.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.