Client Activation Specialist

Indeed, Inc., c/o CT Corporation (Indeed.com); Scottsdale (AZ); On-site; USD 58,000 - 85,000; Full time

Benefits offered by this job

Quarterly bonuses

Restricted Stock Units (RSUs)

Paid Time Off policy

Job summary

A leading employment platform is seeking a Client Activation Specialist to optimize product usage and enhance client engagement. This role requires proactive outreach to existing clients, balancing relationship management with revenue-focused activities. Candidates should possess at least 2 years of experience and strong communication skills to influence client decisions. The ideal candidate thrives in a fast-paced environment and is committed to delivering high-quality client experiences.

Qualifications

• Minimum of 2 years of related experience required.
• Clear communication skills with a focus on understanding client needs.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Engage clients to optimize product usage and performance.
• Identify growth opportunities and educate clients on product features.
• Deliver a positive client experience to support retention.

Skills

Proactive client engagement

Influencing decisions

Clear communication

Results-oriented

Adaptability

Job description

Your job

As a Client Activation Specialist, you will work with existing clients to help them get the most value from products and services. You will engage clients through proactive outreach, provide guidance on best practices, and identify opportunities to expand usage and drive results.

In this role, you will balance relationship management with revenue‑focused activities, supporting clients throughout their lifecycle. You are comfortable working in a fast‑paced environment, managing a high volume of interactions, and delivering consistent, high‑quality client experiences.

Who you are

• Proactively engage existing clients to optimize product usage and performance.
• Identify opportunities to expand services and demonstrate value and return on investment.
• Meet or exceed revenue, conversion, and activity targets.
• Deliver a positive client experience to support retention and long‑term engagement.
• Educate clients on product features, best practices, and optimization strategies.
• Maintain accurate records of client interactions and progress.
• Monitor account performance and take action to improve outcomes.

Who we are

• Requires a minimum of 2 years of related experience.
• Ability to influence decisions and identify growth opportunities.
• Clear communication skills with a focus on understanding client needs.
• Ability to manage multiple priorities in a fast‑paced environment.
• Results‑oriented with experience meeting performance targets.
• Adaptable and open to feedback in a changing environment.
• Ability to build relationships and deliver a positive client experience.

Salary Range Disclaimer

The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region‑specific benefits. Compensation may also vary based on where a role is performed, as work locations are grouped into geographic pay tiers to reflect cost of labor differences in different geographic markets. Candidates can view geographic pay tiers by location on our career site (https://www.indeed.com/careers/paytiers), and recruiters can confirm how location is considered for a specific role.

Salary Range Transparency

Tier 1 - United States of America 19.23 - 28.37 USD per hour. On-Target Earning (OTE) for this position is between $58k-$85k USD/year.

Senior Client Activation Specialist (Internal Only) 21 - 32 USD per hour base. On-Target Earnings (OTE) at this level is between $63k-$96k/year.

Please Note: The Senior designation for this position is restricted to applicants who are current employees of Indeed and who already maintain the Senior level title. External candidates who are selected for this position will be hired at Level 3 and compensated according to that title.

EEO and Accommodations

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro‑diversity, disability, age, or veteran status, or any other non‑merit based or legally protected grounds.

Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.indeed.com/careers/accommodations. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.

For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (https://www.indeed.com/careers).