Client Accounts Support Specialist

ARStrat LLC; Sugar Land (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

ARStrat LLC, based in Houston, TX, is seeking an Administrative/Support professional to manage client accounts, verify balances, and perform standard clerical tasks in line with policy.

This role requires 1+ year of clerical experience, proficiency in MS Office, and strong confidentiality with excellent written and verbal communication skills. Office environment; insurance receivables experience preferred.

Qualifications

• High School diploma or GED or equivalent.
• 1+ year of clerical or administrative experience.
• Healthcare receivables or insurance experience preferred.
• Ability to maintain the highest level of confidentiality.
• Proficient in basic PC skills (MS Office).
• Excellent interpersonal, written and oral communication skills.

Responsibilities

• Access client systems, databases, and other applications to verify balances and adjust records per policy.
• Review payments received and apply amounts to accounts with client approval on postings.
• Coordinate with IT to identify and resolve client file issues.
• Maintain positive relationships with client contacts and internal support teams.
• Address inquiries via phone or email and escalate when needed to a supervisor.

Skills

Interpersonal skills

Communication skills

Computer skills

Confidentiality

Office equipment

Education

High School diploma or GED

Tools

Excel

Job description

ARStrat LLC, based in Houston, TX, is seeking an Administrative/Support professional to manage client accounts, verify balances, and perform standard clerical tasks in line with policy.

This role requires 1+ year of clerical experience, proficiency in MS Office, and strong confidentiality with excellent written and verbal communication skills. Office environment; insurance receivables experience preferred.