Client Account Support Representative

TEKsystems; Pittston (Luzerne County); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability (short & long-term)

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

TEKsystems is hiring a Client Account Support Representative for Pittston, PA. The role offers hourly pay with performance-based bonuses for accurate, dependable service, not sales.

You will assist customers with account and billing questions, manage updates, and document interactions in a CRM. This on-site role emphasizes consistent Monday–Friday hours, multiple daytime start times, and growth into leadership paths.

Qualifications

• Customer service, call center, retail, hospitality, or related experience.
• Strong communication and problem-solving skills.
• Comfort navigating multiple computer applications.
• Reliable attendance and punctuality.
• Motivation to provide excellent service and earn additional bonuses.

Responsibilities

• Assist existing customers with account, billing, and policy questions.
• Process account updates, payment requests, and autopay changes.
• Resolve concerns with patience and professionalism.
• Navigate dual monitors and multiple systems during customer calls.
• Accurately document interactions in a CRM.
• Follow up on open requests and work toward one-call resolution.

Skills

Customer service

Call center experience

Communication skills

Problem solving

Multiple computer applications

Attendance and punctuality

Bonuses motivation

Tools

CRM

Job description

• Consistent Monday-Friday schedule

Put your customer service skills to work and earn more for strong performance.

We're hiring a Client Account Support Representative to join a growing team in Pittston, PA . This role offers hourly pay plus performance-based bonuses for delivering accurate, dependable service, not for making sales.

Why This Opportunity Stands Out

• Hourly pay plus performance-based bonus potential


• Bonuses based on service quality and overall performance, not sales


• Consistent Monday-Friday schedule


• Multiple daytime start times available


• Comprehensive training and continued support


• Pathway toward professional insurance licensing


• Opportunities to grow into leadership and other departments

What Youll Do

• Assist existing customers with account, billing, and policy questions


• Process account updates, payment requests, and autopay changes


• Resolve concerns with patience and professionalism


• Navigate dual monitors and multiple systems during customer calls


• Accurately document interactions in a CRM


• Follow up on open requests and work toward one-call resolution

What Were Looking For

• Customer service, call center, retail, hospitality, or related experience


• Strong communication and problem-solving skills


• Comfort navigating multiple computer applications


• Reliable attendance and punctuality


• Motivation to provide excellent service and earn additional bonuses

Location: Pittston, PA

Worksite: On-site

Schedule: Monday-Friday with multiple daytime start times available

Job Type & Location

This is a Contract to Hire position based out of Pittston, PA.

Pay And Benefits

The pay range for this position is $19.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision


• Critical Illness, Accident, and Hospital


• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available


• Life Insurance (Voluntary Life & AD&D for the employee and dependents)


• Short and long-term disability


• Health Spending Account (HSA)


• Transportation benefits


• Employee Assistance Program


• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Pittston,PA.

Application Deadline

This position is anticipated to close on Oct 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.