Client Account Representative

Bela Brand Bat; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Bela Brand Bat is looking for a dedicated Client Account Representative to manage client accounts and ensure customer satisfaction. This role focuses on building relationships and providing exceptional service, requiring excellent communication and problem-solving skills. Join a dynamic environment with competitive salary and growth opportunities.

Benefits

Competitive salary

Opportunities for professional growth

Comprehensive health and wellness benefits

Paid time off and company holidays

Supportive and dynamic work environment

Qualifications

• Proven experience in account management or client relations.
• Ability to manage multiple client accounts effectively.
• Detail-oriented with strong organizational skills.

Responsibilities

• Manage and maintain client accounts, ensuring high customer satisfaction.
• Develop strong relationships with clients to understand their business needs.
• Track and analyze account performance for improvements.

Skills

Communication

Problem-Solving

Negotiation

Organizational

Education

Bachelor’s degree in Business or Marketing

Tools

Microsoft Office Suite

CRM software

Job description

Job Description

Job Description:
We are seeking a highly motivated and customer-focused Client Account Representative to join our team. This role involves managing client accounts, ensuring customer satisfaction, and developing long-term business relationships. The ideal candidate will have strong communication skills, a proactive approach to problem-solving, and the ability to provide excellent service to our clients.

Responsibilities:

• Manage and maintain client accounts, ensuring a high level of customer satisfaction

• Develop strong relationships with clients and understand their business needs

• Assist clients with inquiries, provide solutions, and resolve issues efficiently

• Track and analyze account performance to identify opportunities for improvement

• Collaborate with internal teams to ensure seamless service delivery

• Prepare and present reports on client account activity and performance

• Identify opportunities for business growth and recommend strategic solutions

• Stay informed about industry trends and company services to effectively support clients

Qualifications:
Qualifications

Skills & Qualifications:

• Proven experience in account management, client relations, or a similar role

• Excellent communication and interpersonal skills

• Strong problem-solving and negotiation abilities

• Ability to multitask and manage multiple client accounts effectively

• Detail-oriented with strong organizational skills

• Proficiency in Microsoft Office Suite and CRM software

• Bachelor’s degree in Business, Marketing, or a related field preferred

Additional Information

Benefits:

• Competitive salary

• Opportunities for professional growth and career advancement

• Comprehensive health and wellness benefits

• Paid time off and company holidays

• Supportive and dynamic work environment