Client Account Representative

Style Netbox; Charlotte (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Style Netbox recherche un représentant des comptes clients pour servir de point de contact principal entre les clients et l'équipe interne. Le rôle nécessite une gestion proactive des projets, l'établissement de relations solides avec les clients, et l'assurance que toutes les livraisons répondent aux attentes. Le candidat idéal aura une expérience en gestion de compte, d'excellentes compétences interpersonnelles, et une attention particulière aux détails. Rejoignez une équipe qui valorise la créativité et la stratégie.

Benefits

Opportunités de développement professionnel

Environnement de travail collaboratif

Congés payés et jours fériés

Soutien au bien-être des employés

Qualifications

• Expérience en service client ou gestion de compte requise.
• Excellentes compétences en communication et en gestion du temps.
• Capacité à travailler dans un environnement dynamique et multitâche.

Responsibilities

• Agir en tant que liaison principale entre les clients et les départements internes.
• Gérer les communications avec les clients pour maintenir de bonnes relations.
• Surveiller l'avancement des projets et coordonner les tâches de l'équipe.

Skills

Communication

Interpersonal Skills

Organizational Skills

Problem-Solving

Attention to Detail

Education

High school diploma or equivalent

College degree

Job description

Job Title: Client Account Representative
Company: Style Netbox
Location: Charlotte, NC
Schedule: Monday to Friday, 8-hour shifts
Salary: $30 - $35 per hour

About Us:

At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We’re not just a marketing agency; we’re your creative partners on a journey to redefine your brand’s potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward.

Job Description:

A Client Account Representative at Style Netbox serves as the main point of contact between our clients and the internal team. This role is vital in ensuring a seamless flow of communication, efficient execution of marketing strategies, and overall client satisfaction. You will manage client accounts, oversee project timelines, and ensure all deliverables meet expectations and brand standards.

Responsibilities:

• Serve as the primary liaison between clients and internal departments

• Manage client communications and maintain strong, long-lasting relationships

• Monitor project progress and coordinate team tasks to meet deadlines

• Identify client needs and provide solutions through our marketing services

• Prepare reports and updates on account performance and progress

• Resolve any issues or concerns promptly and professionally

• Ensure that all deliverables align with the client’s vision and expectations

Qualifications:

• Proven experience in customer service, account management, or a related field

• Strong communication and interpersonal skills

• Excellent organizational and time management abilities

• Ability to multitask and prioritize in a fast-paced environment

• Attention to detail and a proactive problem-solving mindset

• Familiarity with marketing principles is a plus

• High school diploma or equivalent; college degree preferred

Benefits:

• Competitive hourly salary ($30 - $35 per hour)

• Opportunities for professional development and internal growth

• Collaborative and creative work environment

• Paid time off and holidays

• Employee wellness support and training programs

• Be part of a company that values innovation, creativity, and client success

Join Style Netbox and become part of a team that values both creativity and strategy in delivering exceptional results to our clients. Apply today to help redefine the future of branding.