Client Account Rep II

Centerstone; Indianapolis (IN); On-site; Full time

Job summary

Centerstone Health Services seeks an Accounts Receivable Manager to develop and supervise procedures for compliance requirements. This role includes managing customer relations, submitting claims, and working closely with the accounting team to stabilize cash flow while ensuring quality service. Join a compassionate team dedicated to enhancing community health through accessible, high-quality care.

Benefits

Medical, dental, and vision health coverage

Flexible Spending and Health Savings Accounts

403b retirement plan with company match

Paid time off and ten paid holidays

AD&D Insurance, Life Insurance, and Long Term Disability

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Qualifications

• High School diploma required; College degree preferred.
• Minimum of five years' experience in medical third-party billing/collection.

Responsibilities

• Develop, implement, and monitor accounts receivable procedures.
• Maximize timely reimbursement and manage stable cash flow.
• Submit fee for service claims and ensure timely follow-up.

Skills

Communication

Basic Accounting Principles

Computer Billing Knowledge

Word Processing Software

Spreadsheet Software

Education

High School Diploma

College Degree

Job description

Centerstone Health Services is a Federally Qualified Health Center (FQHC) Look-Alike and is rapidly growing to serve people in multiple counties across south central and eastern Indiana.We are dedicated to providing affordable and accessible, high quality, integrated healthcare to those most in need in our communities.Our vision is to inspire and build healthy lives through superior care, collaboration, and the reduction of barriers for those we serve. This proves to be a rewarding opportunity. Come talk to us about joining the Centerstone Health Services team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Develops, implements, and monitors accounts receivable procedures, goals and standards designed to meet compliance requirements. Provides quality customer service to clients. Coordinates accounts receivable function to maintain stable cash flow. Processes monthly functions for department. Submits fee for service claims. Coordinates and resolves credentialing issues.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develops, implements and monitors accounts receivable procedures, goals and standards designed to meet compliance requirements.
• Maximizes timely reimbursement and provides quality customer service.
• Coordinates accounts receivable functions for client account reps to maintain stable cash flow, reduces days in accounts receivable and meets monthly closing responsibilities based on Centerstone guidelines.
• Submits fee for service claims daily where payer does not restrict to monthly process.
• Processes end of the month functions within requested time frame and coordinates with accounting staff.
• Ensures appropriate follow-up activity on open accounts within the departmental goal of less than 30 days in account receivable.
• Coordinates credentialing issues with Credentialing team to resolve timely.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Knowledge of basic accounting principles and computer billing .
• Knowledge of word processing and spreadsheet software.

QUALIFICATIONS

Education Level

High School diploma required. College degree preferred.

Years of Experience

Minimum of five years medical third party billing/collection experience required.

Certification/Licensure

N/A

PHYSICAL REQUIREMENTS

Task Percentage of Time/Frequency

Standing - 20%

Sitting - 80%

Squatting - occasional

Driving - occasional

Kneeling - occasional

Lifting - occasional

Bending - occasional

Time Type:

Full time

Pay Range:

$16.50--$23.10

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.