Client Account Manager (7+ Years of Experience)

ANS; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

ANS is expanding its Commercial team and seeks a Client Relations Manager who thrives in trust-based, long-term partnerships. You will build and nurture relationships with assigned clients, translate goals into proactive solutions, and collaborate with Business Development and Proposal Writers to turn opportunities into ongoing engagements.

The role emphasizes empathy, clear communication, and a people-first mindset, with a focus on growth across existing accounts while upholding ANS values and

Qualifications

• 7-10 years in sales, business development, or relationship-based roles.
• Experience growing business with assigned accounts.
• CRM experience with Pipedrive or Salesforce.

Responsibilities

• Serve as primary contact for assigned clients with high-touch service
• Understand client goals to proactively offer solutions
• Maintain long-term relationships fostering trust and repeat business
• Identify new opportunities at existing clients to increase share of wallet
• Coordinate with Business Development and Proposal Writers to reflect client needs in proposals

Skills

Client relationships

Emotional intelligence

Communication

Account management

Problem solving

Tools

Pipedrive

Salesforce

Job description

About ANS

At ANS, we’re not just a consulting engineering firm— we’re a team of trailblazers shaping the future of multi‑disciplinary engineering. Recognized as one of the Best Places to Work and Top 10 Hottest Engineering Firms in the US by Zweig Reports and featured in Inc. 5000’s Top 250 for our staggering 1,748% growth, we’re proud of what we’ve built and where we’re headed.

We thrive on innovation, embrace a "best idea wins" culture, and value humility, ownership, and execution. If you excel in fast‑moving environments and believe in the power of precision, this is the place for you.

About the Role

At ANS, relationships are the foundation of everything we do. As we grow rapidly, we’re formalizing our Commercial team to ensure our client experience scales with intention and that we are driving new business with our clients as we increase the ANS Engineering Service Offering. We’re looking for Client Relations Managers who are passionate about people and who thrive in environments where trust, collaboration, and long‑term partnerships matter.

This role is ideal for someone who sees client care as a craft: someone who listens deeply, communicates clearly, and builds lasting relationships that reflect the values ANS was built on. You’ll work closely with our Commercial Team Lead, Business Development, and Proposal Writing teams to ensure we are supporting our clients while identifying new opportunities to work with our clients and growing the ANS business.

What You’ll Do

Build & Nurture Client Relationships

• Serve as the primary point of contact for assigned clients, ensuring consistent communication and a high‑touch experience
• Understand client goals, preferences, and pain points to proactively offer solutions and support
• Maintain long‑term relationships that foster trust, loyalty, and repeat business
• Identify new opportunities at existing clients and increase share of wallet

Collaborate Across the Commercial Team

• Partner with Business Development to transition new clients smoothly into ongoing relationships
• Work with Proposal Writers to ensure client needs are accurately reflected in proposals and scopes
• Coordinate with internal teams to keep projects aligned with client expectations

Strategic Account Management

• Track client satisfaction, engagement, and feedback to identify opportunities for improvement
• Monitor account health, flag risks early, and help resolve issues with empathy and urgency
• Contribute to account planning and growth strategies alongside the Commercial Team Lead

Scale the ANS Way

• Help formalize systems and processes that preserve our relational approach as we grow
• Bring creativity and intentionality to client touchpoints—from kickoff calls to milestone celebrations
• Represent ANS’s values in every interaction, making clients feel like part of the family

What we are looking for

• A people‑first mindset with strong emotional intelligence and communication skills
• 7-10 Years Experience in sales, business development, account management, client services, or relationship‑based roles
• Demonstrated track record at growing business with assigned accounts
• Ability to manage multiple client relationships with care, clarity, and consistency
• Proactive problem‑solver who thrives in fast‑paced, evolving environments
• Familiarity with engineering, renewable energy, or professional services is a plus—but not required
• Experience with Customer Relationship Management (CRM) applications – Pipedrive or Salesforce
• Proven track record of growing business and maintaining successful accounts
• Someone who genuinely enjoys connecting with others and making work feel human

Ready to join us?

At ANS, you’ll join a team that values creativity, collaboration, and community. Whether you’re hosting a client lunch, managing communications between our teams, or celebrating a project win, you’ll be part of a company that believes relationships are the real bottom line.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.