Client Account Manager

SpaceXAI; Austin (TX); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Equity

Medical coverage

Vision insurance

Dental coverage

401(k)

Disability insurance

Life insurance

Discounts

Job summary

SpaceXAI is seeking a talented Client Account Manager to join our team of media professionals in New York City. You will collaborate with Fortune 500 advertisers and their agencies to develop and optimize advertising campaigns using our platform to drive results.

Ideal candidates are creative, proactive, and passionate about expanding SpaceXAI’s mission to empower open discourse and meaningful connections through exceptional client relationships. This is an in-person role based in NYC.

Qualifications

• 3+ years of experience managing digital marketing programs for advertisers or agencies.
• Proven ability to build and deepen customer relationships, earning trust and collaboration.
• Experience managing large client relationships, resolving conflicts, and guiding groups to decisions.
• Track record of turning marketing objectives into measurable results and optimizing campaigns.
• Excellent communication and presentation skills with attention to detail.
• Able to thrive in small, collaborative teams with minimal supervision.
• Understanding of the digital marketplace and the competitive landscape.
• Bachelor’s degree (BA/BS) or equivalent experience.

Responsibilities

• Collaborate with Fortune 500 advertisers to understand objectives, recommend best practices, and develop high‑impact campaigns.
• Educate and consult clients on leveraging advertising products, sharing best practices for success.
• Execute, optimize, and analyze advertising programs to maximize performance.
• Resolve campaign issues promptly and implement process improvements for efficiency.
• Manage contracts and renewals, supporting payables and collections with Sales Finance to ensure smooth operations.
• Provide actionable feedback to product and tools teams to help scale the platform.
• Mentor new team members and foster a collaborative, high‑performing culture.
• This is an in‑person role based in New York City, NY (onsite).

Skills

Digital marketing

Client relationships

Campaign optimization

Communication

Education

Bachelor's degree

Job description

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands‑on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands‑on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

About the Role

We are seeking a talented and driven Client Account Manager to join X’s world‑class team of media professionals, where you will play a pivotal role in building our business with advertisers and their agencies. In this role, you will collaborate with Fortune 500 clients to develop and optimize impactful advertising campaigns, leveraging X’s innovative platform to drive results and foster meaningful connections. Ideal candidates are creative, proactive, and passionate about X’s mission to become the trusted global digital public square, empowering open discourse and unlimited interactivity through exceptional client relationships.

Responsibilities

• Collaborate with Fortune 500 advertisers to understand their objectives, recommend best practices, and develop effective, high‑impact advertising campaigns.
• Educate and consult clients on how to leverage X’s advertising products, sharing best practices to create and execute successful campaigns.
• Execute, optimize, and analyze advertising programs using internal tools and dashboards to maximize performance and results.
• Resolve campaign issues promptly and effectively, identifying and implementing process improvements to enhance efficiency.
• Manage contracts and renewals, supporting the Sales Finance team with payables and collections to ensure smooth operations.
• Provide actionable feedback to product and tools teams to help scale and improve X’s advertising platform.
• Mentor new team members, fostering a collaborative and high‑performing team culture as the organization grows.
• This is an in‑person role based in New York City, NY (onsite).

Required Qualifications

• 3+ years of experience managing digital marketing programs for advertisers or their agencies.
• Demonstrated ability to create, develop, and enhance customer relationships, driving trust and collaboration.
• Proven skills in managing large customer relationships, navigating conflicts, and guiding groups to effective business decisions.
• Track record of translating marketing objectives into measurable results, with experience optimizing campaigns by analyzing performance and adjusting key drivers.
• Excellent communication and presentation skills, with strong attention to detail and a proactive approach to resolving issues.
• Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.
• Strong understanding of the digital marketplace and the competitive landscape in which X operates.
• Bachelor’s degree (BA/BS) or equivalent relevant experience.

Preferred Qualifications

• Experience working with Fortune 500 advertisers or agencies in verticals such as retail, technology, or media.
• Familiarity with X’s advertising products and the broader social media advertising ecosystem.
• Proven ability to mentor or onboard team members in a fast‑paced, high‑growth environment.
• A passion for X’s mission to protect freedom of speech and foster open public discourse.
• Strong analytical skills, with experience using data to drive campaign optimization and strategic decisions.
• A sense of humor and adaptability to thrive in a dynamic, mission‑driven organization.

Annual Salary Range

$65,000 - $110,000 USD

Benefits

Base salary is just one part of our total rewards package at X.

• equity
• comprehensive medical
• vision
• dental coverage
• access to a 401(k) retirement plan
• short & long‑term disability insurance
• life insurance
• various other discounts and perks

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