Client Access Counselor-Intake (LADC or ADC-T)

Park-Avenue-Center; Minneapolis (MN); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

401k match

Company-paid training

Life insurance

Dental & vision

Voluntary long-term disability

Supervision towards licensure

Job summary

Park Avenue Center in Minneapolis seeks a Client Access Counselor to join our Intake Team in a positive, supportive environment. This full-time role involves intake duties, facilitating groups, supporting primary counselors, and ensuring timely documentation; crisis intervention and meetings are routine.

Qualified candidates will be licensed LADC or eligible for ADC-T, with strong English communication and proficiency in MS Office and EMR.

Qualifications

• Experience screening for co-occurring disorders via education and training.
• Knowledge of MN Statute Chapter 245G and licensing requirements.
• Ability to communicate clearly in English; other languages preferred.

Responsibilities

• Perform intake duties as assigned by Clinical Director.
• Facilitate gender-specific groups and lectures.
• Support primary counselors with paperwork and caseload coverage.
• Ensure timely documentation per MN requirements.
• Provide crisis intervention and maintain professional ethics.
• Attend regular meetings and weekly supervision.

Skills

Co-occurring disorders knowledge

MN Statute knowledge

English communication skills

Team collaboration

Project management

EMR proficiency

Education

Licensed Alcohol and Drug Counselor (LADC) or ADC-T

Tools

Microsoft Office

EMR system

Job description

Park Avenue Center (PAC) provides culturally-specific chemical dependency care in the heart of Minneapolis. A top-rated employer, PAC seeks to empower people to improve their lives and to be a place where employees want to work.

PAC is seeking a Client Access Counselor to join our Intake Team and work in a positive work environment with a team of supportive professionals.

Essential Functions:

• Perform intake duties as assigned by Clinical Director
• Facilitate gender-specific primary, experiential, and education groups and lectures
• Support primary counselors by assisting with paperwork and covering caseloads
• Comply with MN Statute, Chapter 245G requirements regarding timely paperwork and documentation
• Provide support and intervention in crisis situations
• Maintain a positive, professional and ethical demeanor with clients and within the community while following a strict code of ethics
• Participate in various regularly scheduled meetings
• Participate in weekly supervision meetings with the Clinical Director

Knowledge/Skills/Abilities

• Must demonstrate competence in screening for and working with clients with co-occurring disorders; through education, training and experience
• Knowledge of MN Statute, Chapter 245G and licensing and its application to the department and company’s policy and procedures
• Ability to work in alignment with company values, goals, policies and procedures.
• Ability to establish and maintain effective and cooperative relationships with co-workers
• Ability to establish priorities, manage projects and meet deadlines
• Ability to maintain excellent interpersonal, verbal, and written communication skills in English; communication skills in other languages preferred
• Ability to work both independently and as part of a team
• Proficiency in Microsoft Office programs and Electronic Medical Record system; or ability to obtain proficiency after training

Required qualifications

• Must be a Licensed Alcohol and Drug Counselor (LADC) or have the ability to obtain an Alcohol and Drug Counselor Temporary permit (ADC-T)
• Must obtain and maintain required continuing education units and training

Benefits:

• 120 hours accrued in year one
• 4% 401k match after 6 months
• Company-paid training
• Employer-paid life insurance and contribution to medical
• Access to dental, vision, voluntary life, and voluntary long-term disability.
• Free supervision towards licensure

Environment/Work Setting: This position works in a substance abuse co-occurring disorders treatment facility, primarily in an office setting. There will be frequent interaction with persons who are chemically dependent, with mental health diagnoses, and/or who experience emotional instability.

Job Type: Full-time, benefit eligible, Monday - Friday days.

Pay: $54,000.00 - $62,000.00 per year DOQ.

Park Avenue Center is an Equal Opportunity Employer and will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.