Client Access Counselor-Intake (LADC or ADC-T)

Park Avenue Center; Minneapolis (MN); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

401k match after 6 months

Company-paid training

Life insurance

Dental & Vision

Voluntary life & LTD

Free supervision towards licensure

Job summary

Park Avenue Center (PAC) in Minneapolis seeks a Client Access Counselor to join our Intake Team in a positive, supportive environment. The role supports clinicians, conducts intake under the Clinical Director, and helps run gender-specific groups and lectures.

The position emphasizes teamwork, accuracy in paperwork, and ability to manage multiple tasks while maintaining professional communication in English. Full-time, days, with competitive benefits and licensure supervision.

Qualifications

• Must be a Licensed Alcohol and Drug Counselor (LADC) or hold an ADC-T permit.
• Must maintain required continuing education units and training.
• Ability to screen for co-occurring disorders and work with diverse clients.

Responsibilities

• Perform intake duties as assigned by Clinical Director.
• Facilitate gender-specific primary, experiential, and education groups and lectures.
• Support primary counselors by assisting with paperwork and covering caseloads.

Skills

Co-occurring disorders

245G licensing

Team collaboration

Prioritization

English communication

Independent work

MS Office / EMR

Education

LADC or ADC-T license

Tools

Microsoft Office

EMR system

Job description

Park Avenue Center (PAC) provides culturally-specific chemical dependency care in the heart of Minneapolis. A top-rated employer, PAC seeks to empower people to improve their lives and to be a place where employees want to work.

PAC is seeking a Client Access Counselor to join our Intake Team and work in a positive work environment with a team of supportive professionals.

Essential Functions:

• Perform intake duties as assigned by Clinical Director
• Facilitate gender-specific primary, experiential, and education groups and lectures
• Support primary counselors by assisting with paperwork and covering caseloads

  Knowledge/Skills/Abilities

  • Must demonstrate competence in screening for and working with clients with co-occurring disorders; through education, training and experience
  • Knowledge of MN Statute, Chapter 245G and licensing and its application to the department and company’s policy and procedures
  • Ability to work in alignment with company values, goals, policies and procedures.
  • Ability to establish and maintain effective and cooperative relationships with co-workers
  • Ability to establish priorities, manage projects and meet deadlines
  • Ability to maintain excellent interpersonal, verbal, and written communication skills in English; communication skills in other languages preferred
  • Ability to work both independently and as part of a team
  • Proficiency in Microsoft Office programs and Electronic Medical Record system; or ability to obtain proficiency after training

  Required qualifications

  • Must be a Licensed Alcohol and Drug Counselor (LADC) or have the ability to obtain an Alcohol and Drug Counselor Temporary permit (ADC-T)
  • Must obtain and maintain required continuing education units and training

  Benefits:

  • 120 hours accrued in year one
  • 4% 401k match after 6 months
  • Company-paid training,
  • Employer-paid life insurance and contribution to medical,
  • Access to dental, vision, voluntary life, and voluntary long-term disability.
  • Free supervision towards licensure

  Environment/Work Setting:

  This position works in a substance abuse co-occurring disorders treatment facility, primarily in an office setting. There will be frequent interaction with persons who are chemically dependent, with mental health diagnoses, and/or who experience emotional instability.

  Job Type:

  Full-time, benefit eligible, Monday - Friday days.

  Pay:

  Pay: $54,000.00 - $62,000.00 per year DOQ.

  Park Avenue Center is an Equal Opportunity Employer and will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.