Click for more info and to apply.

Human Options; Irvine (CA); On-site; USD 77,366,000 - 83,097,000; Full time

Job summary

Human Options is seeking an Administrative Assistant to join our Irvine, CA team. The role involves greeting visitors, data entry, and supporting grant reporting, with responsibilities spanning client intake scheduling for PEP, legal advocacy, and clinical services.

You will help manage waitlists, process inquiries, and assist with ECM data entry and reporting. The ideal candidate has an Associate degree or equivalent experience, is bilingual in English and Spanish, and brings strong

Qualifications

• Associate degree or commensurate work experience required.
• Bilingual English and Spanish required.
• One year of data entry experience required.
• Excellent written and verbal communication skills.
• Ability to analyze and input data with accuracy.
• Familiarity with domestic violence services a plus.
• Proficient in MS Office and database entry.

Responsibilities

• Receive visitors at the front desk and direct inquiries.
• Perform data entry and assist in grant reporting.
• Manage waitlists and schedule intakes for PEP, Legal Advocacy, and Clinical services.
• Monitor calls and emails; respond to inquiries.
• Prepare monthly program reports and reconcile expenses.

Skills

Bilingual English and Spanish

Excellent written and verbal comms

Data entry accuracy

Data entry experience

Education

Associate degree or commensurate experience

Tools

Microsoft Office (Outlook, Word, Excel)

Database entry/report generation

Job description

## Job DetailsExperienced$27.00 - $29.00 HourlyOffice Hours## DescriptionSummaryReporting to the Chief Operations Officer, the Administrative Assistant is responsible for receiving all visitors at the front desk of the business office, responsible for data entry and providing support in creating grant reports, and general administrative support, as assigned. The Administrative Assistant manages the interest lists, conducts pre-screening, and schedules intakes for Personal Empowerment Program (PEP), Legal Advocacy, and Clinical services.Duties and ResponsibilitiesProgram Responsibilities* Manage the waitlist, pre-screen clients, assess the level of history of violence experienced, aid in basic safety planning, and schedule intake appointments or services based on the survivor’s demographics and grant guidelines for legal advocacy, counseling, and Personal Empowerment Program (PEP).* Support with Enhanced Care Management (ECM) data entry and reporting.* Refer clients to available internal and external community resources, information, and services.Administrative Responsibilities* Produce rough and final copies of correspondence, reports, forms, charts, and other printed materials.* Enter and maintain accurate and complete data into the Human Options’ database and assist in preparing monthly statistical program reports.* Monitor the agency’s main line to direct the calls.* Monitor shared email account and respond to Community-Based Services calls and emails.* Complete monthly credit card reconciliation and invoicing to funders.* Order office and program supplies.## Qualifications* Associate degree or commensurate work experience required.* Bilingual English and Spanish required.* One year of data entry experience required.* Excellent written and verbal communication skills.* Ability to analyze and input data with accuracy.* Understanding issues and challenges of domestic violence and knowledge of principles of crisis intervention.* Experience working with vulnerable populations.* Comfort implementing de-escalation techniques for clients in crisis.* Proficiency in Microsoft Office, including Outlook, Word, and Excel and working knowledge of computer database program entry and report generation.* Complete the 40-hour Domestic Violence Advocate certification training post-hire.Prospective employees must pass a background screening to the satisfaction of the agency prior to placement. Since background screenings take time to complete, applicants are encouraged to apply early.We are an equal opportunity employer and value diversity at our organization. We strongly encourage survivors of domestic violence to apply. We strongly encourage applicants of diverse race, color, age, religion, gender, gender identity, sexual orientation, national origin, marital status, veteran status, disability status, or any other status protected by federal, state, or local law to apply. All employment is decided based on qualifications, experience, merit, and business needs.Business Office - Irvine, CA