Clerk V, Transportation Office Assistant (463B)

Cobb County School District; Marietta (GA); On-site; USD 36,000 - 47,000; Full time

Job summary

Cobb County School District is seeking a Clerk V in the Transportation Office to provide high-level administrative support to the Director of Transportation. The role emphasizes courteous communication with schools, staff, and the public, maintaining confidentiality, and independent work.

Responsibilities include managing calendars, handling messages, preparing documents, and processing files and open records requests while utilizing CCSD software and TEAMS.

Qualifications

• High School Diploma or HSE required.
• 3 years of secretarial experience preferred; pupil transportation experience preferred.
• Strong written and oral communication; proficient with Microsoft Office software and Office 365.

Responsibilities

• Answers calls, screens messages, and maintains office files.
• Types correspondence and reports; proofreads materials for errors.
• Manages calendars and schedules for the Director, Transportation.
• Prepares documents for Employee Relations; assists with Open Records requests.
• Assists with processing EAFs and employee exits using CCSD software.
• Maintains records in TEAMS; supports front desk and transportation staff.
• Promotes positive relationships with schools, staff, and the public.
• Maintains confidentiality and discretion on sensitive matters.

Skills

Written communication

Oral communication

Customer service

Confidentiality

Public relations

Education

High School Diploma or HSE

Tools

Microsoft Office

Office 365

TEAMS

Job description

POSITION TITLE: Clerk V, Transportation Office Assistant

JOB CODE: 463B

DIVISION: Operational Support

SALARY SCHEDULE: Office Clerical/Technical Annual

DEPARTMENT: Transportation

WORKDAYS: Annual Administrative Employee

REPORTS TO: Director, Transportation

PAY GRADE: NC05

FLSA: Non-Exempt

PAY FREQUENCY: Monthly

PRIMARY FUNCTION: Provides clerical assistance to the Director, Transportation; performs high-level departmental administrative work; communicates verbally and in writing with the schools, transportation personnel, and the public regarding pupil transportation concerns with an emphasis on courtesy and resolution to create favorable impressions of the Transportation Department and Cobb County School District; maintains confidentiality; ability to work independently.

REVISED DATE(S): 11/23; 8/24

Requirements

• Educational Level: High School Diploma or HSE (High School Equivalent) required
• Certification/License Required: none
• Experience: 3 years of responsible secretarial experience preferred. Pupil transportation experience preferred
• Physical Activities: Routine physical activities that are required to fulfill job responsibilities
• Knowledge, Skills, & Abilities: Written and oral communication; skilled using Microsoft Office software and Office 365; customer service, maintaining confidentiality and public relations.

The Board of Education and the Superintendent may accept alternatives to some of the above requirements.

Essential Duties

• Demonstrates prompt and regular attendance.
• Answers telephone and screens, refers, records, and follows through on messages; maintains office files and documents.
• Types correspondence, reports, and other materials; proofreads typed materials for correct grammar, spelling, punctuation, and word usage to avoid errors; utilizes technological resources to facilitate workload and enhance office operations.
• Maintains calendars and schedules appointments and meetings for the Director.
• Prepares and sends documents to the Employee Relations Office; also assists with Open Records requests.
• Assists in managing the random drug and alcohol screening program for the District under DOT regulations.
• Assists in the preparation of the Transportation Handbook and other procedural documents.
• Assists with processing EAFs and employee exits while utilizing various CCSD software and websites.
• Utilizes and maintains records in TEAMS.
• Promotes positive relationships with local school personnel, central office staff members, parents, and the public.
• Demonstrates ability to use discretion in matters that are sensitive in nature and require confidentiality.
• Assists with phone coverage for the Senior Executive Director's office and front desk as needed.
• Performs other duties as assigned by the Director or Senior Executive Director, Transportation.