CLERK V BILINGUAL - MAMMOGRAPHY / RADIOLOGY

Cook-County-Health-; Chicago (IL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Pension Plan

Deferred Compensation Program

Paid Holidays, Vacation, Sick Time

Job summary

Cook County Government is seeking a Clerical V bilingual (English/Spanish) for mammography/radiology support at Stroger. The role handles patient registration, scheduling, and EMR tasks in a confidential healthcare setting.

Responsibilities include answering calls, guiding patients, and assisting with transportation and paperwork. A high school diploma and one year of clerical experience are required; Spanish proficiency will be tested. Shift 8:00 AM–4:00 PM with rotating weekends.

Qualifications

• High school diploma or GED is required.
• One year of full-time clerical experience is required.
• Bilingual in English/Spanish is required; Spanish proficiency testing will be administered.

Responsibilities

• Provide patient registration and scheduling services.
• Answer calls and direct to appropriate department.
• Assist patients with using the patient portal and EMR, file and scan documents.
• Support transportation needs and follow-up calls as needed.
• Distribute information and handle mail and documents as directed.

Skills

Bilingual English/Spanish

Clerical skills

Customer service

Phone etiquette

Tools

EMR system

Patient portal

Job description

Job Details

Job Description - CLERK V BILINGUAL - MAMMOGRAPHY / RADIOLOGY (00139183)

Job Number: 00139183

Job Posting: Nov 4, 2026, 2:19:06 PM

Closing Date: Nov 19, 2026, 5:59:00 AM

Contract: Full-time

Shift Start Time: 8:00 A.M.

Shift End Time: 4:00 P.M.

Organization

LOCATION: MAMMOGRAPHY / RADIOLOGY - STROGER

SHIFT: 8AM - 4PM (WITH ROTATING WEEKENDS)

Job Summary

AFSCME 1111

Under general supervision, performs a variety of clerical functions requiring discretion and independent judgment. These include patient registration, scheduling, and filing. Answers all calls and directs them to appropriate department. Contacts patients for follow up as needed. May act as lead worker, all duties are performed in a highly confidential manner.

Typical Duties

• Provides customer service to the patients, family, and significant other
• Verifies patient information and registers patient in Electronic Medical Records (EMR)
• Assists patient with using patient portal
• Distributes information to patients as directed by clinical providers
• Assists patients with transportation needs and makes follow-up call, as needed
• Copies and/or scans documents, as needed
• Answers calls and routes them appropriately
• Sorts and distributes mail
• Prints and distributes depart/discharge documents
• Performs other duties as assigned

Minimum Qualifications

• High school diploma or G.E.D. certificateis required(must provide proof at time of interview)
• One (1) year of full-time experience in a clerical position is required
• Bilingual in English/Spanish is required. (Bilingual testing for Spanish will be administered. Passing score of 3 – High Intermediate, is required)

Knowledge, Skills, Abilities and other Characteristics

• Knowledge of clerical and standard office practices and procedures
• Skilled in the use of standard office equipment
• Demonstrate good phone and email etiquette skills with strong response times
• Excellent verbal and written communication skills to work with all levels of individuals internally and externally
• Demonstrate the ability to use word processing and database software
• Ability to communicate with a diverse environment and communicate with tact and courtesy.
• Ability to understand and follow oral and written instructions
• Ability to multi-task and prioritize assignments
• Ability to lift ten (10) pounds
• Ability to sit, stand and bend for periods of time
• Ability to travel, as required
• Ability to work flexible hours

Physical and Environmental Demands

This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

For purposes of the American with Disabilities Act, “Typical Duties” are essential job functions.

Benefits Package

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

Veteran Preference

When applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To take advantage of this preference a Veteranmust:

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application byanswering yes to the question by answering yes to the question, “Are you a Military Veteran?”
• Attach a copy of theirDD 214, DD 215 or NGB 22(Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11).Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable)

OR

A copy of avalid State ID Card or Driver’s Licensewhich identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW.

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.

Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

CCH is strictly prohibited from conditioning, basing or knowing prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH IS AN EQUALOPPORTUNITY EMPLOYER