Clerk V

Office of the Chief Judge/ Adult Probation Department-Cook County; Chicago (IL); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Pension Plan

Paid Holidays

Employee Assistance Program

Job summary

The Circuit Court of Cook County's Adult Probation Department seeks a Clerk V – Location TBD to support clerical operations and case management. This role reports to the Support Staff Supervisor / Deputy Chief and offers a stable civil service path.

Responsibilities include data entry into the PROMIS/cFive system, processing mail and materials, answering calls, and serving as back-up front desk staff while maintaining confidentiality and accuracy.

Qualifications

• High School diploma or GED equivalent.
• Ability to type 45 wpm and use Microsoft Word and Excel.
• Willingness to learn PROMIS/cFive case management system.

Responsibilities

• Input data into the case management system, including creation of new cases and updating dispositions.
• Perform record checks on probationers and verify aliases used.
• Print, mail, and deliver case materials; answer and route calls; back up front desk.

Skills

Data entry

MS Word

MS Excel

Typing 45 wpm

Education

High School diploma or GED

Tools

PROMIS

cFive

Job description

CIRCUIT COURT OF COOK COUNTY

ADULT PROBATION DEPARTMENT

Job Title: Clerk V – Location TBD
Division: Clerical
Grade: 11
Salary: $48,837
Bargaining Unit: AFSCME 3696
Reports to: Support Staff Supervisor / Deputy Chief

Essential Duties:

• Input data into the case management system, including the creation of new cases, information obtained from history sheets and files, warrant information, case dispositions, violations, petition information and closing cases.
• Perform record checks on probationers, including determining aliases used.
• Print, mail, and/or deliver case materials as appropriate.
• Answer, screen and forward incoming calls; take and deliver messages.
• Act as back up for front desk receptionist.
• Process, sort, and deliver incoming and outgoing mail/packages.
• Proofread data to ensure accuracy and high quality work product.
• Provide back up for other support staff on as as-needed basis.
• Assist in the Records Room when needed, including filing and boxing closed case files.
• Perform all other duties as assigned.

Job Requirements:

• Establish residency in the State of Illinois within six months of hire.
• High School graduate or G.E.D. equivalent.
• Knowledge of Microsoft Word and Excel programs, including ability to create documents and spreadsheets, and accurate typing skills (45 wpm).
• Willingness to learn department’s case management system (PROMIS/cFive), which is utilized to enter case-related data.
• Possess strong language mechanics – grammar, sentence structure, spelling, proofreading skills.
• Attentiveness to detail and sensitivity to issues of confidentiality and professionalism.
• Possess excellent filing, organizational skills.
• Demonstrates stability under pressure or opposition.
• Ability to perform a variety of tasks, often changing assignments on short notice.
• Ability to work and interact with staff, public, and defendants/probationers.

The duties listed are not set forth for the purpose of limiting the assignment of work. They are not to be construed as a complete list of the duties to be performed under the job title or those to be performed temporarily outside an employee’s normal line of work.

Working Conditions/Physical Requirements:

• On a continuous basis, sit at a desk for long periods of time in front of a computer screen.
• Able to ambulate throughout the office.
• Intermittently twist to reach equipment or supplies surrounding desk.
• Perform simple grasping and fine manipulation.
• Strength to lift files weighing up to 20 pounds.
• Use telephone and computer keyboard on a daily basis.
• Possess the ability to work in-person 100% of the scheduled work week.

Benefits Package

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan and Deferred Compensation Program
• Competitive Salaries
• Employee Assistance Program
• Paid Holidays, Vacation, and Sick Time

This position requires a pre-employment drug screening and criminal background check. Applicants are advised that as a Drug Free Workplace, use of medical or recreational marijuana is prohibited and will disqualify a candidate from employment.

All offers of employment are contingent upon successful completion of all screening and Appointing Authority approval.

Application materials should be submitted on or before 5:00 PM on Thursday August 27, 2026.

THE CIRCUIT COURT OF COOK COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER.

THE CIRCUIT COURT OF COOK COUNTY- OFFICE OF THE CHIEF JUDGE and ADULT PROBATION DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER.

1. Employee are required to establish and maintain residency with the State of Illinois within six(6) months of hire.
2. The duties listed are not set forth for the purpose of limiting the assignment of work. They are not to be construed as a complete list of the duties to be performed under the job title or those to be performed temporarily outside an employee’s line of work.