Clerk Typist

Uconn Health Center; Farmington (CT); On-site; USD 21,000 - 26,000; Part time

Job summary

UConn Health is seeking a part-time Clerk Typist in the Volunteer & Guest Services Department. The role involves providing reception support and ensuring a positive patient and visitor experience, with general clerical duties.

Responsibilities include typing, filing, correspondence, report writing, and handling calls and visitors. A high school diploma with typing coursework and basic office skills are required; schedule is 32 hours weekly, Monday through Thursday, 10:00 am to 6:30 pm.

Qualifications

• Six (6) months as a Typist or its equivalent.
• High school diploma with coursework in typing.
• Knowledge of office procedures and basic arithmetic.
• Ability to operate office equipment.
• Strong interpersonal and communication skills.

Responsibilities

• Typing a variety of materials from rough copy or electronic sources with speed and accuracy.
• Maintaining logs and filing systems according to procedures.
• Preparing and sending standard form letters with minor revisions.
• Compiling information and preparing routine reports.
• Answering phones, directing visitors, and handling information requests.
• Sorting mail, posting to ledgers, and assisting with basic processing tasks.

Skills

Typing

Office procedures

Interpersonal skills

Communication

Data entry

Customer service

Education

High school diploma with typing

Job description

The University of Connecticut Health Center is an affirmative action employer, in addition to an EEO and M/F/V/PWD/PV employer.

All employees are subject to adherence to the State Code of Ethics which may be found at www.ethics.state.ct.us .

Excellence, Teamwork, Leadership and Innovation. These are the values that define UConn Health, and we are looking for team members that share these same values. Our top-rated organization is looking to add a part-time Clerk Typist to our Volunteer & Guest Services Department. If you have a background in this field, as well as a passion for customer and patient experience, we want to hear from you.

At UConn Health, this class is accountable for performing a full range of general clerical functions including basic processing, reception, filing, record keeping, bookkeeping and typing.

SUPERVISION RECEIVED

Initially works under the close supervision of an employee of higher grade; works more independently with acquired experience.

EXAMPLES OF DUTIES

• 1. TYPING: Using computers, tablets and other electronic equipment, types a variety of materials from rough copy or electronic recording device including correspondence, memos, reports, forms, applications, bills and other documents and records with speed and accuracy; reviews and corrects drafts for conformance with originals; enters and retrieves data on personal computers, tablets and other electronic equipment.
• 2. FILING: Maintains logs; sets up and maintains records and files according to established procedures; (e.g. alpha, numeric or chronological order); searches files for information.
• 3. CORRESPONDENCE: Prepares and sends out standard form letters making minor revisions or additions.
• 4. REPORT WRITING: Compiles information from standard sources and prepares reports.
• 5. INTERPERSONAL: Answers phone, transfers calls and takes messages; receives and directs visitors; handles routine requests for information, procedural guidelines or assistance over the telephone or in person; (e.g. counter, reception and/or information desk).
• 6. PROCESSING: Receives, sorts and distributes mail; performs a variety of basic processing tasks (e.g., sorts, numbers, codes and files materials), reviews materials for accuracy and completeness (ensures categorical information is completed as required), makes changes per instructions or as authorized, verifies information through cross-referencing of existing computer and/or manual files or inquiries by phone or form letter to sender or other work units; does routine posting to ledgers, account books or other records; receives payments for licenses, bills, applications, fines and fees, etc.; prepares, totals and balances receipts; prepares cash transmittal/deposit slips; types and prepares purchase requisitions, orders or billing invoices according to established procedures; assists in or maintains inventory and orders supplies; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY:

Knowledge of office procedures including proper telephone usage and filing; knowledge of spelling, punctuation and grammar; skill in typing a variety of materials; basic interpersonal skill; basic oral and written communication skills; basic skill in performing arithmetical computations; ability to operate office equipment which includes computers, tablets, and other electronic equipment; ability to perform basic clerical tasks such as coding, sorting, alphabetizing and numeric ordering.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) months as a Typist or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

Graduation from high school with coursework in typing.

PREFERRED QUALIFICATIONS:

• Ability to maintain a professional demeanor when interacting with patients, visitors, and staff in fast-paced and high-stress environments.
• One (1) year of work or volunteer experience in a healthcare setting and/or a closely related environment.
• Demonstrated written and verbal communication skills with the ability to interact effectively with diverse populations.
• Ability to exercise sound judgment in prioritizing, addressing, and resolving patient and visitor concerns.
• Ability to provide telephone directory assistance and location guidance to patients, visitors, and staff.
• Experience creating and managing visitor badges and visitor access processes.
• Ability to assist patients and visitors with transportation coordination and related requests.
• Experience maintaining routine records, filing systems, sorting documents, and performing general clerical and office support duties.

SCHEDULE:

Part-time, 32 hours per week, Monday through Thursday, 10:00 am to 6:30 pm. May need to work weekends and major holidays based on department needs.

Why UConn Health

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.