Clerk – Special Education Services

Alabama Achieves; Montgomery (AL); Hybrid; USD 26,000 - 40,000; Full time

Job summary

Alabama State Department of Education in Montgomery, AL seeks a Clerk to handle frontline duties in the SES Section. Responsibilities include answering and routing calls, mail handling, data entry, and maintaining records in line with policy.

Applicants must have a high school diploma or GED. This is a full-time on-site position with standard clerical benefits and opportunities to contribute to state education services.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication.
• Excellent organization and attention to detail.
• Ability to follow instructions with minimal supervision.
• Proficiency with basic office software and data entry.

Responsibilities

• Answer and route incoming calls; screen and take messages.
• Sort and distribute incoming mail and correspondence.
• Prepare outgoing mail and shipping slips.
• Perform data entry and routine clerical tasks.
• Verify and audit data; obtain missing information.
• Maintain files and records per department policies.
• Support related duties as assigned.

Skills

Reliability

Communication skills

Organizational skills

Problem solving

Office software

Data entry

Time tracking

Education

High school diploma or GED

Job description

ANNOUNCEMENT OF INTENT TO FILL A POSITION

AN EQUAL OPPORTUNITY EMPLOYER

Approved for Internal and External Consideration

Position Code: 10121

Salary Range: $25,692.00-$40,099.20 (Effective 9/1/2026)

Position Location: Montgomery, AL

The Special Education Services (SES) Section of the Alabama State Department of Education (ALSDE) is seeking to fill one (1) Clerk position.

Duties will include, but will not be limited to the following:

• Answers and routes incoming phone calls, screening and taking messages as necessary.
• Receives, sorts, and distributes incoming mail and correspondence.
• Prepares outgoing mail, packages, and associated mailing slips.
• Performs accurate data entry and other routine clerical tasks.
• Verifies, logs, and audits data, tracking down and obtaining any missing information.
• Copies, sorts, collates, and prepares physical materials.
• Maintains files and records in compliance with departmental policies and procedures.
• Performs other related duties as assigned.
• High school diploma or a GED certificate.

Required Skills/ Abilities:

• Reliable, collaborative, flexible, and able to solve problems effectively.
• Strong verbal and written communication skills.
• Strong organizational skills and careful attention to detail.
• Knowledge of basic office practices, procedures, and equipment.
• Ability to follow oral and written instructions with minimal supervision and seek clarification when needed.
• Proficiency with basic office software, including time and attendance tracking platforms.