Clerk-S&R

OSI Group; West Chicago (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k)

Paid time off

Job summary

OSI Group in Illinois seeks an entry-level, individually contributing logistics clerk to handle shipping/receiving documentation and data entry. You will prepare bills of lading, work orders, and shipping orders, and record shipment data in the system.

The role includes labeling outbound products, inspecting inbound deliveries, and answering inquiries with a service-focused mindset. Ideal candidates possess a High School Diploma and basic SAP and Microsoft Office skills; 0–1 year of related

Qualifications

• High School Diploma or equivalent required.
• 0-1 year of related experience preferred.
• Ability to read and understand shipping and receiving documents.

Responsibilities

• Prepare documents, such as work orders, bills of lading, and shipping orders to route materials and record shipment data in the computer system.
• Prepare outbound product with seals and labels and stage for pickup using equipment.
• Receive inbound deliveries, verify accuracy, and record receipts in the computer system.
• Respond to customer inquiries, investigate shipping/inventory/cost issues, and escalate as needed.
• Perform routine clerical tasks (filing, printing, copying, faxing) and maintain a clean work area.
• Follow safety policies, GMPs, and company rules; perform other duties as assigned.

Skills

Microsoft Office

Shipping documents reading

Data entry

Communication

SAP knowledge

Bilingual

Education

High School Diploma or equivalent

Tools

SAP

Microsoft Office

Job description

This role is responsible for processing a variety of documents required for the shipment of finished goods and the receiving of raw materials in accordance with established procedure.

Job Responsibilities

• Job is an individual contributor.
• Job is an individual contributor and has no direct reports.
• Prepare documents, such as work orders, bills of lading, and shipping orders to route materials and record shipment data, such as weight, charges, space availability, and damages and discrepancies into the computer system.
• Prepare outbound product with appropriate seals and labels and stage for pick up using a variety of equipment including scales, postage meters, hand tools, power tools, and hand trucks.
• Receive inbound deliveries by reviewing contents, order records, manifests, and invoices to verify accuracy of incoming shipment. Record receipts in computer system and arrange for storage according to established procedures.
• Respond to customer inquiries courteously, accurately, and timely. Investigate a variety of issues including, but not limited to, shipping issues, inventory levels, and costs. Refer complex issues to the next higher level.
• Perform a variety of routine clerical tasks including filing, sorting, printing, copying, and faxing.
• Comply with all established organization rules including, but not limited to, work rules, employment policies, safety procedures, and Good Manufacturing Practices.
• Maintain a clean and organized work area.
• This role has the responsibility to understand and places in practice appropriate safety procedures. This responsibility is achieved through education, training, use of protective equipment (as applicable) and by following safety policies, regulations, standards, and laws.
• Perform other duties as assigned.

Experience & Skills

• 0-1 years of experience in related field is preferred.
• Excellent proficiency in all Microsoft Office Suite Products.
• Ability to read and understand shipping and receiving documents.
• Ability to enter data into established computer programs, create simple word processing and spreadsheet documents, correspond by e-mail, and other related computer-based activities.
• Ability to communicate courteously, clearly, and effectively with co-workers, supervisors, customers, and truck drivers.
• SAP knowledge is a plus.
• 1 year of manufacturing or equivalent experience.
• Bilingual is a plus.

Education

• High School Diploma and/or equivalent work experience is required.

Work Environment

• Work is generally performed within a business professional office environment, with standard office equipment available.
• Work conditions are typical of an office environment.
• This role does not require any domestic travel
• Position requires the physical agility to perform continuous lifting up to 15 pounds, bending, squatting, pushing, pulling, stretching/reaching, use hands or fingers, talk, hear, feel objects, tools, controls and standing/walking on concrete flooring.
• Position requires the physical ability to stand/walk for the duration of work hours.

Compensation/Benefits

We are committed to fair and transparent pay practices. The hourly pay range for this position is $18.05 to $27.05 per hour. The final hourly rate offered will be based on factors such as relevant experience, skills, education, internal equity, and market considerations.

Additional Compensation

This position may also be eligible for overtime pay, shift differentials, and/or bonus opportunities, as applicable.

Benefits

We offer a comprehensive benefits package that may include medical, dental, vision, 401(k), paid time off and holidays, and more. A full summary of benefits will be provided upon hire. Compensation information is available on our careers site. If you are viewing this role on a third-party platform and do not see pay details, please visit our careers page www.osigroup.com/careers/ for full transparency.

This pay range represents the company’s good faith estimate at the time of posting.