Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
St. Joseph’s Health in Paterson, NJ seeks a patient access representative to greet patients, verify destinations, and collect identification, prescription and insurance information at check-in.
You will schedule and process arrivals, assist with exam preparation such as oral contrast, and answer and route department calls, ensuring smooth front-desk operations. Requires a High School diploma and ≤1 year of experience with up to 3 months of on-the-job training; strong communication and data
Responsible for greeting patients and visitors upon patient arrival to include verification of destination. Schedules and process patient at time of check in to confirm patient identification, prescription, and insurance information. In addition, this process may include examination preparation according to established guidelines and procedures such as assisting with dispensing of oral contrast. Answer incoming calls for entire department, directing and screening them accordingly.
Work requires a High School diploma or equivalent and less than one year of previous experience plus three months or less of on the job training and orientation. Requires the ability to gather and interpret data in situations where the information or problems are not overly difficult or complex.
St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s "100 Best Places to Work in Health Care".
St. Joseph’s Health provides a salary range to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc." The salary range does not include incentives, differential pay or other forms of compensation.
St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures.
The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women’s health, imaging and pediatrics.
The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize™ - one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.