Description
- Answers the telephone; aids callers and/or forwards calls to appropriate personnel; takes and relays messages.
- Greeting and assisting office visitors.
- Receives and processes various forms, applications, requests, records and reports, and other documents.
- Types and/or prepares various routine documents, which may include general correspondence, memos, charts, tables, graphs, notices, invoices, file cards, receipts, fliers, presentation materials, court documents, forms and others; proofreads copy for spelling, grammar and format, making appropriate changes.
- Assists in maintaining department files; maintains various lists and logs.
- Enters and retrieves computer data; reviews data for accuracy; generates computer reports as requested.
- Attends meetings; records, transcribes and distributes meeting minutes within appropriate timeframes.
- May maintain personnel files, ensuring accuracy and confidentiality.
- May perform general bookkeeping duties as assigned, including but not limited to processing accounts receivable and/or payable.
- Assists with special projects and performs specialized duties peculiar to assigned department.
- Performs routine clerical duties as required, including but not limited to copying and filing documents, retrieving files, sending and receiving faxes and e-mails, assembling and collating documents, processing daily mail, maintaining lists and logs, etc.
- Readies office equipment for daily use; maintains equipment supplies and monitors maintenance needs.
- Receives and responds to inquiries, requests for assistance and/or complaints in areas of responsibility.
- Compiles information for and prepares and/or processes various documents, which may include records, forms, reports, fliers, notices, memos and correspondence.
- Refers to meeting minutes, directories, policy and procedure manuals, laws/regulations, reference texts, etc.
- Operates a variety of office equipment such as telephone system, computer, copier, printer, fax machine, laminating machine; uses a variety of office tools and materials and computer software for word and data processing.
- Interacts and communicates with various groups and individuals such as the supervisor, co-workers, vendors, and the general public.
- Attends training, meetings, seminars and/or workshops to enhance job knowledge and skills.
Requirements
Requires a high school diploma or GED equivalent with six months to one year of experience in clerical or secretarial work; or any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities.