Clerk-Meter Reader - SR-10

County of Hawai; Hawaii; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible Working Arrangements

Vacation – up to 21 days per year

Sick Leave – up to 21 days per year

13 paid holidays per year

Training and Development

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF)

Retirement Plan

Deferred Compensation

Flexible Spending Plan

Health Benefit Plans

Employee Assistance Program (EAP)

Job summary

County of Hawai‘i is seeking a Meter Reader to read and record water meter readings across assigned routes. The role includes clerical tasks, data handling, and public interaction to explain policies and resolve issues.

Qualifications include a high school diploma and clerical experience; an associate degree can substitute for experience. A valid Hawaii driver’s license is required. The position offers a permanent full‑time opportunity with benefits.

Qualifications

• Graduation from high school or equivalent.
• Two years of clerical experience, some public interaction.
• Substitution: Associates degree or higher may substitute for clerical experience on a year-for-year basis.

Responsibilities

• Read water meters manually or with handheld/automatic devices and record readings.
• Upload/download route data, print variance reports and monitor consumption.
• Interact with the public regarding policies, read meters on routes, and handle related clerical tasks.
• Prepare fieldwork orders, requisitions, and maintain accurate records and forms.
• Investigate complaints, assist in service connections, and perform related duties.

Skills

Clerical experience

Public interaction

Meter reading

Education

High school graduation

Associates degree substitution allowed

Tools

Handheld meter reading device

Vehicle operation

Job description

Reads and records the readings of water meters and/or uses hand held devices with data files to read meters; performs a variety of clerical work; and performs other related duties as required.

There is one (1) immediate permanent full-time vacancy with the Department of Water Supply - Operations Division in South Kohala.

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

• Reads water meter and records readings manually in meter books, or uses hand held or automatic meter reading devices to read meters.
• Uploads assigned route data file to hand held device; downloads completed route data file.
• Prints variance report from data file.
• Compares water consumption figures with previous recordings and when significant discrepancy noted advises consumers of abnormal water consumption.
• Advises and informs consumers of policies and regulations applicable to obstructions on or around water meters; may be required to trim shrubs or grass to read water meter.
• Prepares and submits daily report of work required in the field.
• Detects and reports evidences of water leakage, damaged meters, and outlets.
• Receives complaints from consumers on service and main line leakages and reports same to supervisor.
• Investigates complaints as directed.
• Assists in the installation of service laterals and connections.
• Prepares, checks, and processes forms, records, reports, applications, and other documents for accuracy, completion, and conformance to established requirements.
• Prepares application for new, to discontinue, or to transfer water service for water consumers; verifies location on map, collects deposit, and processes application.
• Prepares fieldwork orders.
• Prepares requisitions for materials, assembles, and issues them to the requesting individual.
• Takes periodic physical inventory.
• Checks stock items for minimum levels and prepares requisitions for stock replacement.
• Records labor time on time sheets and mails them to the main office.
• Receives cash payments for current and delinquent accounts from the public and issues receipts.
• Remits cash and receipts to the main office.
• Operates vehicle to read meters on assigned routes.
• Performs other related duties as required.

Training and Experience

A combination of education and experience substantially equivalent to:

• graduation from high school, and
• two (2) years of clerical experience, some of which shall have included experience dealing with the public.

License Requirement

• Possession of a valid State of Hawai`i driver's license (Class 3) or any other valid comparable driver's license at time of filing. (You will be required to submit your valid driver's license at time of hire).

Substitution of education for required clerical experience

an Associates degree or higher from an accredited college or university may be substituted for lack of the required clerical experience on a year for year basis (examples: 30 college credits can be substituted for one (1) year of the required clerical experience, an Associates degree can be substituted for two (2) years of the required clerical experience, and a baccalaureate degree or higher can be substituted for four (4) years of the required clerical experience). (Scan and attach a copy of your official college transcript to be credited for the substitution of clerical experience.)

Note

Foreign transcripts must be accompanied by an official credential evaluation report to determine U.S. equivalency. (Scan and attach a copy of your official credential evaluation report to your application).

Examination: All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.

Knowledge of: office practices and procedures; filing methods and systems; grammar, spelling, and word usage; public relations; the purposes and uses of standard office machines.

Ability to: make accurate arithmetic computations; compare names and numbers accurately; keep records, summarize data, and prepare simple reports; operate standard office machines and equipment, including desktop computers and peripherals; understand and interpret laws, ordinances, rules, and policies pertinent to the department; operate a vehicle to read meters on assigned routes; follow oral and written instructions; deal tactfully and effectively with the public; work harmoniously with others.

Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping: Light

Benefits of County employment

The County of Hawai‘i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements:Options may include alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
• Vacation: Start accruing paid vacation time immediately upon hire – up to 21 days per year.
• Sick Leave: Start accruing paid sick leave time immediately upon hire – up to 21 days per year.
• Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development: The County has a variety of training and development opportunities for employees.
• County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning.
• Public Service Loan Forgiveness (PSLF) Program: You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.
• Retirement Plan: The Employees’ Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
• Deferred Compensation: Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
• Flexible Spending Plan: Use pre‑tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
• Health Benefit Plans: The County of Hawai‘i offers a variety of health benefit plans for eligible employees.
• Employee Assistance Program (EAP): This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work‑related problems.

• Group Life Insurance: Free life insurance policy for active employees.
• Credit Union Membership
• Other Leaves: You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.

All benefits are subject to eligibility requirements and change due to legislative actions and/or changes negotiated through collective bargaining. Please check out the benefits tab for additional information.