Clerk, Manufacturing

Lane Enterprises, LLC; Statesville (NC); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Paid Time Off

Employee Stock Ownership Plan (ESOP)

Generous bonus incentive plan

Job summary

A manufacturing firm in North Carolina seeks a Clerk to provide administrative support, handle customer inquiries, and manage data entry. The ideal candidate will have 2-3 years of relevant office experience and be proficient in Microsoft Office. This full-time role offers a salary range of $18/hr to $20/hr, along with bonus opportunities. Join a team with a strong emphasis on customer service and teamwork, and benefit from generous perks including medical and retirement options.

Qualifications

• 2-3 years' Administrative or Office experience in a manufacturing environment.
• 2-3 years' demonstrated experience in providing customer service.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Provide administrative support to plant operations.
• Handle customer inquiries and pricing.
• Enter data into the ERP system.

Skills

Microsoft Office proficiency

Project management

Deadline management

Professional communication

Customer Service

Education

High School Diploma or Equivalent

Tools

ERP system

Job description

Join to apply for the Clerk, Manufacturing role at Lane Enterprises, LLC.

Lane Enterprises is excited to welcome a Clerk to their team! From generous benefits, including bonus opportunities and an Employee Stock Ownership Plan (ESOP), to great employee retention, this is a fantastic opportunity to join a thriving organization.

Benefits

• Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity and a generous bonus incentive plan.

Job Summary

As the Clerk, you will play an integral role in organizational service and strength of our company. You will provide administrative support, greet and direct visitors, and answer and respond to calls and emails.

Essential Responsibilities

• Provides administrative support to plant operation and sales functions.
• Handles telephone contacts in a professional manner and assists with customer inquiries and product pricing.
• Enter information pertaining to quotations, orders, shipments, invoices, receipts, consumption and production or other information related to Lane business, into our ERP system.
• Commands a working knowledge of company products and detailed knowledge of office practices and procedures.
• Create purchase orders, prepare packing slips, and print bill of ladings.
• Call customers daily and obtain directions and schedule drop off for drivers. Prepare directions to each location via Google maps and estimate time of delivery.
• Notify Loaders which loads have to be certified by obtaining heat number off pipe. Obtain certifications for any state jobs by downloading from state website. Print and attach to BOL. Send to Contractor.
• Cross training – must be able to understand responsibilities of all clerks and fill in while others are out or help when needed.
• Sort incoming mail and file.
• Prepares UPS Shipments.
• Year end file preparation by packing folders or scanning documentation.
• Assist in planning and scheduling shipments, inter-company transfers, walk in sales and customer pick-ups, credit and collection inquiries, basic quoting.
• Communicate with the Yard/truck drivers via phone or radios.

Requirements

Required Skills & Abilities:

• Must be proficient in Microsoft Office and Adobe Reader.
• Skilled at project management and managing multiple projects simultaneously.
• Ability to manage deadlines and effectively prioritize.
• Professional verbal and written communication skills.
• Team orientated.
• Strong Customer Service skills.

Education and Experience

• High School Diploma or Equivalent
• 2-3 years’ Administrative or Office experience in a manufacturing environment.
• 2-3 years’ demonstrated experience in providing customer service at all levels of an organization.
• Experience with Material Processing, A/P, A/R, Purchasing and Raw Materials.
• Experience with ERP system.

Physical Requirements

• Work is performed in a standard office environment.
• Ability to sit at a desk for 8 hours per day.
• Must be able to ascend and descend stairs, and where applicable and when necessary, to perform various job‑related tasks.

Lane Enterprises is an Equal Opportunity Employer (EOE).

Salary: $18/hr - $20/hr + (monthly bonuses & stock).

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Management and Manufacturing

Industries

• Construction