Clerk III

Los-Rios-Community-College-District; California; On-site; USD 40,000 - 56,000; Full time

Job summary

Los-Rios Community College District is seeking a capable clerical assistant to provide primary support in service areas and instructional offices. You will answer calls, forward messages, prepare meeting rooms, and help students and staff navigate campus services.

The role requires two years of clerical experience and at least one year of college coursework in business or office technology; equity-minded approach is emphasized to support diverse student populations.

Qualifications

• Two years of clerical experience.
• One year of college level business/office coursework may substitute for one year of the required experience.

Responsibilities

• Answer telephone, deliver messages, and prepare meeting rooms.
• Communicate with students, faculty, staff, and the public to disseminate or explain information.
• Assist with student enrollment at peak periods.
• Review files, records, and other documents to respond to requests and inquiries from students, faculty, staff, and the general public.
• Process and post outgoing mail and distribute incoming mail, packages, and other materials, and track postage meter usage.
• Arrange for office equipment servicing and maintenance; inventory and order office supplies.

Skills

Communication

Telephone etiquette

Customer service

Education

One year of college coursework in business/office technology

Job description

Under minimal oversight, incumbents perform a variety of complex clerical tasks. Incumbents typically are assigned to service areas where they serve as the primary clerical support; incumbents assigned to instructional area offices serve as the primary clerical support in the absence of the administrative assistant. For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.

Answer telephone, deliver messages, and prepare meeting rooms; communicate with students, faculty, staff, and the public to disseminate or explain information; assist with student enrollment at peak periods; review files, records, and other documents to respond to requests and inquiries from students, faculty, staff, and the general public to provide information on services, policies, and procedures, and refer to other campus programs or departments as appropriate; compile, assemble, copy, sort, and file documents, records of office activities, transactions etc., appropriate to the department; compute, record, update, and proofread data, schedules and other information, and assist with completing reports; process and post outgoing mail and distribute incoming mail, packages, and other materials, and track postage meter usage; arrange for office equipment servicing and maintenance; inventory and order office supplies; compose letters, purchase orders, reports and other correspondence, input purchase requisition information; assist in the recruitment, training and oversight of temporary employees; maintain campus information and District forms; perform related duties as assigned.

Complete requisitions, obtain bids and quotes for contracts and maintenance agreements, and follow-up with vendors on invoices or purchase orders; complete work schedules and arrange appointments; attend staff meetings and workshops as required; assist students and staff with problems, testing requirements, services, and/or records; arbitrates complaints/concerns and if necessary, refer such issues to appropriate person.

EXPERIENCE: Two years of clerical experience.

EDUCATION: One year of college level business, office technology, or related course work at an accredited institution may be substituted for one year of the required experience.

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)

Education must be from an accredited institution.