Clerk II

NYU Langone Hospitals; Village of Mineola (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established healthcare institution seeks a dedicated Clerk II to support patient meal management and clerical tasks. This role involves data entry into specialized software, assisting patients with meal selections, and maintaining accurate records. The ideal candidate will possess strong communication skills and a commitment to customer service in a dynamic environment. Join a team that values equity and inclusion, and experience a supportive workplace with comprehensive benefits designed to enhance your quality of life.

Benefits

Comprehensive benefits package

Generous time-off program

Employee wellness program

Financial security benefits

Qualifications

• Excellent communication and customer service skills are essential.
• Proficient in Microsoft Office and data entry tasks.

Responsibilities

• Responsible for data entry of patient meal selections into CBORD system.
• Answer high volume of phone calls and assist patients with menu selections.

Skills

Excellent communication skills

Customer service skills

Proficient in Microsoft Office

Education

High School Diploma or GED

Tools

CBORD software

Job description

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about NYU Langone Hospital—Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Clerk II.

In this role, the successful candidate Responsible for data entry of patient meal selections into the food and nutrition service management software (CBORD) computer system. Transcribes special requests, allergies, food likes and dislikes or special nourishments for patients into the computer system. Maintains accurate counts of and assimilates tray tickets for tray line. Replenishes menus, diet copies and supplies as needed. Answer high volume of phone calls from patient care units.

Job Responsibilities:

• Performs other duties as assigned
• Performs Dietary office clerical functions, including but not limited to, answering telephones, inventorying and replenishing office supplies and nutrition materials, photocopying master menus to restock shelves.
• Inputs patient selections into the CBORD system to ensure patients receive meals in accordance with meal selections and approved diet. Offers assistance to patients in selecting menu items when appropriate. Updates menus throughout the day.
• Transcribes patient allergies, special requests, food likes and dislikes or special nourishments for patients and inputs patient special orders into the CBORD system.

Minimum Qualifications:
To qualify you must have a High School or GED.
Excellent communication (both oral and written) and customer service skills. Proficient in Microsoft Office.

Preferred Qualifications:
1- 2 years Office setting in a clerical capacity. Knowledgeable of the food and nutrition service management software (CBORD) computer system.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View NYU Langone Hospital—Long Island's Equal Employment Opportunity (EEO) policy. Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $20.45 - $26.08 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here