Clerk Dispatcher

Dougherty County; Albany (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Dougherty County Police Department is hiring on a continuous basis for a Clerk Dispatcher. The purpose of this position is to support to officers and supervisors in the field by continuously monitoring radio/dispatched calls and continuously relaying information.

This class works under close to general supervision according to set procedures but determines how or when to complete tasks. Rotating 12 hour shift work is required, including nights, weekends and holidays.

Qualifications

• Requires GCIC/NCIC certification.
• High School Diploma or GED required.
• Two years of clerical or dispatching experience or an equivalent combination of education, training and experience.

Responsibilities

• Answers emergency telephone calls and gathers information to be dispatched.
• Answers general calls from the public and assists with information.
• Dispatches emergency and non-emergency calls and maintains radio log.
• Types incident and accident reports and transcribes reports prepared by officers in the field.
• Enters and retrieves data on computer database; prepares news release for media.

Education

High School Diploma or GED

GCIC/NCIC Certification

Job description

The Dougherty County Police Department is hiring on a continuous basis for a Clerk Dispatcher. The purpose of this position is to support to officers and supervisors in the field by continuously monitoring radio/dispatched calls and continuously relaying information. This class works under close to general supervision according to set procedures but determines how or when to complete tasks.

• Answers emergency telephone calls and gathers information to be dispatched.
• Answers general calls from the public and assists with information.
• Dispatches emergency and non-emergency calls and maintains radio log.
• Types incident and accident reports and transcribes reports prepared by officers in the field.
• Enters and retrieves data on computer database; prepares news release for media.
• Maintains case number files; processes traffic citations; transcribes detective interviews.
• Performs related work as assigned.
• High School Diploma or GED equivalent.
• Two (2) years of clerical or dispatching experience or an equivalent combination of education, training and experience.

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

• Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment): Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

• None

Special Certifications And Licenses:

• GCIC/NCIC Certification

Americans With Disabilities Act Compliance: Dougherty County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Standard Clauses: May be required to work nights, weekends and holidays to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Essential Safety Functions: It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.

Supplemental Information: NOTE: ROTATING 12 HOUR SHIFT WORK (Including nights, weekends, & holidays). MUST PASS A 30 WPM TYPING TEST. In addition to the completed County application and typing test, applicants for law enforcement vacancies must submit copies of:

• a) Birth Certificate
• b) High School Diploma or equivalent
• c) Valid Georgia Driver’s License
• d) DD 214 military discharge (if applicable)

Application Deadline: This announcement is open continuous to qualified applicants until no longer posted. Consideration for actual vacancies will be on an as needed basis.

SUCCESSFUL APPLICANTS FOR EMPLOYMENT MUST PASS A DRUG AND/OR ALCOHOL SCREENING AND PASS BACKGROUND INVESTIGATION.

DOUGHERTY COUNTY HAS A NO SMOKING IN THE WORKPLACE POLICY IN COMPLIANCE WITH THE GEORGIA SMOKE FREE AIR ACT OF 2005.

DOUGHERTY COUNTY PROVIDES REASONABLE ACCOMMODATIONS IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT.