POLICE SERVICES CLERK

Claytoncountyga; Georgia; On-site; USD 32,000 - 42,000; Full time

Job summary

Clayton County seeks a Police Services Clerk to provide clerical support to the Police Department. You will process and maintain documents, enter data, answer phones, greet the public, and assist visitors with police services and procedures.

The role requires a high school diploma or GED and at least five months of clerical or customer service experience; typing 45 WPM is required. Work involves notary and routine office tasks in a fast-paced environment.

Qualifications

• High school diploma or GED required; experience in clerical/customer service preferred.
• Typing speed of 45 words per minute or faster required.
• Ability to handle sensitive information and maintain confidentiality.

Responsibilities

• Receives, reviews, and processes department documents; enters data into databases; maintains records.
• Answers department telephones, greets the public, and assists visitors with services and procedures.
• Prepares letters, reports, and correspondence; notarizes documents as needed; maintains filing systems.
• Handles mail, daily bulletins, and repository of department records; supports overall office operations.

Skills

Typing 45 WPM

Clerical experience

Customer service

Data entry

Communication skills

Education

High school diploma or GED

Job description

CLASSIFICATION TITLE: POLICE SERVICES CLERK

PURPOSE OF CLASSIFICATION

The purpose of this classification is to provide clerical support to the Police department. Work involves preparing and maintaining documents; maintaining department records; entering data into program databases; scanning and reviewing documents in digital format; and providing assistance to callers, visitors and the general public.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Receives, reviews, and processes department documents such as accident reports, animal intake forms, impound records, police incident and criminal investigation reports, etc. Verifies, completes and/or codes required information; enters information into department databases; updates database information; creates new spreadsheets/files; and purges old data as appropriate. Makes copies and distributes as appropriate; and maintains copies in department manual files.

Answers Department telephones; greets the general public and visitors; communicates with the general public, attorneys, court personnel, and County and local officials; provides assistance, requested documents and information regarding department services and procedures; refers callers to other staff members as appropriate; and takes messages. Accepts payments, applications, records, etc. from the general public; records receipt of same; and prepares for processing.

Conducts criminal history checks. Types letters, reports, summaries and correspondence. Obtains and/or retrieves information for police officers and other staff as requested; prepares reports and/or summaries as requested which provide information on productivity, program statistics, etc. Notarizes documents.

Prepares folders; maintains files of department correspondence, program records, legal documents, etc.; photocopies documents and distributes and/or files; and requests information from other departments as necessary to complete department records/files.

Receives, dates and distributes incoming mail. Prepares outgoing mail.

Prepares and distributes department Daily Bulletin.

TYPING SPEED: 45 WPM REQUIRED. (If requested by the department, a typing test will be administered at a later date. Application will be reviewed and sent to the department if all other minimum qualifications are met).

ADDITIONAL FUNCTIONS

Performs other related duties as required.

MINIMUM QUALIFICATIONS

High school diploma or GED; supplemented by five months of clerical and/or customer service experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

ADA COMPLIANCE

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements:

Environmental Factors: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

View Automatic Disqualifiers for this position here: Automatic Disqualifers .

Clayton County, Georgia is an Equal Opportunity employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities, and encourages both prospective and current employees to discuss potential accommodations with the employer.