Clerk 1

Hillsborough County Public Schools; Thonotosassa (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A local educational district in Florida is seeking a Clerk I to manage clerical tasks, including sorting mail, maintaining records, and assisting staff and customers. The ideal candidate will demonstrate strong dependability and customer service skills, contributing to a collaborative work environment. The role supports the district's mission and requires regular attendance and professionalism.

Qualifications

• Responds to requests for service and assistance.
• Establishes and maintains effective relations with others.
• Displays courtesy and sensitivity in customer service.

Responsibilities

• Sorts, labels, and files materials.
• Prepares mailings and incoming mail.
• Answers telephones and assists in general office tasks.

Skills

Dependability

Cooperation

Customer Service

Quality

Use of Technology

Job description

Summary

The Clerk I will sort, label and file materials numerically, alphabetically, or by predetermined categories. The Clerk I will withdraw materials from files or microfiche upon request and maintain appropriate records of materials removed and returned.

Responsibilities

• Opens, sorts, distributes incoming mail and packages, and prepares mailings as requested.
• Operates adding, copier, and various other general office machines.
• Prepares reports involving clerical or tabular information, to include performing simple calculations.
• Completes or assists clients in completing forms, reports, etc.
• Retrieves information from manual or electronic files to answer inquiries.
• Performs limited public contact duties.
• Performs basic computer skills such as keyboarding, spreadsheets, and presentation software.
• Answers telephones and/or serve as radio operator as directed.
• Performs any other duties as assigned.

District expectations

• Demonstrate regular and predictable attendance. Physical presence is a part of a reliable and predictable pattern of attendance.
• Support the district’s vision, mission, goals, and Strategic Plan.
• Engage in civility, respect, and professionalism.
• Maintain the professional knowledge and skills necessary to perform the essential duties and responsibilities of their positions.

Qualifications / Skills

Note: The district requires all employees to meet the standard expectations listed above under District expectations.

Other Information

• Dependability: Responds to requests for service and assistance. Follows instructions and responds to management direction. Takes responsibility for own actions. Meets attendance and punctuality guidelines.
• Cooperation: Establishes and maintains effective relations. Exhibits tact and consideration. Displays positive outlook and pleasant manner. Offers assistance and support to co-workers. Works cooperatively in group situations. Works actively to resolve conflicts.
• Customer Service: Displays courtesy and sensitivity. Manages difficult or challenging customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
• Quality: Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.
• Use of Technology: Demonstrates required skills. Adapts to new technologies. Troubleshoots technological problems. Uses technology to increase productivity. Keeps technical skills up to date.

Note: School Board Policy ensures equal opportunity for all in its personnel policies and practices and does not discriminate on the basis of race, color, gender, religion, national origin, marital status, sexual orientation, gender preference, political beliefs, social/family background, disability or age. The district accords preference in selection, retention, and promotion procedures to certain veterans and spouses of veterans who are Florida residents.

All job postings close at 7:00 p.m. on the posted Closing Date. Applications must be submitted before this deadline. All applicants must have an "ACTIVE" application and must have received an active notification from the Application Center to be considered or interviewed for any posted position.

Additional guidance

• Not Currently an Employee of our district? If you are seeking employment with Hillsborough County Public Schools, you can apply for the position by clicking the "Apply" button.
• Are you a current employee of Hillsborough County Public Schools? Eligible employees can find and apply for positions on the Infor System (GHR Employee Space). Click on Opportunities to explore current openings. All current employees seeking transfer or promotion must apply through the employee experience page. Employees who wish to transfer to a different position or location must satisfy the minimum requirements of the desired position. Review the skills/competencies listed on your employee profile to determine your eligibility. If you need to update your skills/competencies, please contact the Application Center at 813-840-7181. You must ensure that you have the proper skills/competencies added to your employee profile prior to, or shortly after, applying for any opening.

Salary information and job location examples are provided for reference: Tampa, FL; Lakeland, FL; Plant City, FL; Temple Terrace, FL with various ranges.