Clerk

Treasure Island Resort & Casino; Welch Township (MN); On-site; USD 40,000 - 43,000; Full time

Job summary

Treasure Island Resort & Casino is seeking a detail-oriented Cash Handler to remove currency from gaming and non-gaming machines and process it according to Internal Control Standards. The role emphasizes exceptional guest service and accurate currency processing on casino floor operations.

Applicants should have a high school diploma or equivalent, strong math, and excellent verbal/interpersonal skills. Preferred experience includes cash handling and basic computer skills.

Qualifications

• High School Diploma/GED or equivalent experience.
• Cash handling experience is preferred.
• Accurate and detail-oriented.
• Excellent verbal and interpersonal communication skills.
• Excellent problem solving skills.
• Above average math skills.
• Basic computer skills Microsoft Office and Windows XP are preferred.
• Ability to work fast and efficiently.
• Dress code policies should be followed and personal hygiene maintained.
• Ability to interact with guests, coworkers and management in a professional and courteous manner.
• Ability to serve both internal and external customers.

Responsibilities

• Remove currency from gaming and non-gaming machines according to department policies, procedures and Minimum Internal Control Standards (MICS).
• Process currency on the counter/sorter equipment in conjunction with department policies, procedures and Minimum Internal Control Standards (MICS).
• Verify the strap and loose count against the Slot Accounting System and the Table Games Management System processing totals.
• Report any discrepancies to the supervisor.
• Ensure that all bill stackers are properly seated into the bill acceptors.
• Input the currency processed totals for table games into the Table Games Management System.
• Enter all non-registered slot drop count of money into the Slot Accounting System.

Skills

Cash handling

Verbal communication

Interpersonal skills

Problem solving

Math skills

Attention to detail

Education

High School Diploma/GED

Tools

Microsoft Office

Windows XP

Job description

Pay Rate: $19.00 an hour

SUMMARY:

Responsible for removing currency and equivalents from gaming and non-gaming machines and processing currency and equivalents accordingly. Responsible for a high level of guest service as described in the minimum quest service expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Remove currency from gaming and non-gaming machines according to department policies, procedures and Minimum Internal Control Standards (MICS)
• Process currency on the counter/sorter equipment in conjunction with department policies, procedures and Minimum Internal Control Standards (MICS)
• Verify the strap and loose count against the Slot Accounting System and the Table Games Management System processing totals
• Report any discrepancies to the supervisor
• Ensure that all bill stackers are properly seated into the bill acceptors
• Input the currency processed totals for table games into the Table Games Management System
• Enter all non-registered slot drop count of money into the Slot Accounting System

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Required:

• High School Diploma/GED or equivalent experience

Preferred:

• Cash handling experience

Required:

• Accurate and detail-oriented
• Excellent verbal and interpersonal communication skills
• Excellent problem solving skills
• Above average math skills

Preferred:

• Basic computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP

Required:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to serve both internal and external customers

REQUIRED TRAINING

• Treasure Island guest service training
• Department equipment training including bill stacker exchange, currency counting, table games boxes and soft equipment
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel routinely
• Must be able to repetitively push, pull, grip and grasp objects
• Must be able to reach and twist routinely
• Must have the ability to independently lift 25+ pounds routinely
• Must have good eye and hand coordination
• Must be able to perform repetitive hand and wrist motions

WORKING ENVIRONMENT

• Cash Services areas (including Vault), gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact