Clerk

Universal Logistics Holdings, Inc.; Arlington (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Overtime pay

Job summary

Universal Dedicated, Inc., a subsidiary of Universal Logistics Holdings, Inc., is based in Arlington, Texas, supporting General Motors (GM) operations. The role involves coordinating transportation activities, communicating with drivers and customers, and maintaining accurate records to ensure smooth freight movement.

The 2nd shift (2:00 PM – 11:30 PM, Monday-Saturday) includes an overtime opportunity for Saturday shifts.

Qualifications

• High school diploma or GED required.
• 0-2 years of experience in logistics, transportation, warehousing, customer service, or an administrative role preferred.
• Strong communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Process transportation paperwork, manifests, bills of lading, and shipment documentation.
• Track inbound and outbound shipments while maintaining accurate transportation records.
• Communicate with drivers, customers, and internal teams regarding load status, delays, and service exceptions.
• Assist with driver check-in/check-out activities and daily transportation support functions.
• Update transportation management systems and maintain accurate operational data.
• Monitor emails and respond to customer and driver inquiries in a timely manner.
• Investigate shipment discrepancies and escalated issues when appropriate.
• Support KPI tracking, reporting, and other administrative functions.
• Collaborate with transportation and warehouse teams to ensure efficient freight movement.
• Provide general administrative support to the transportation operation as needed.

Skills

MS Office

Excel

Outlook

Communication

Attention to detail

Multitasking

Teamwork

Education

High school diploma or GED

Job description

Universal Dedicated, Inc., a subsidiary of Universal Logistics Holdings, Inc., is a leading provider of asset-based and asset-light logistics solutions across North America. Through experienced leadership, advanced technology, and operational excellence, we deliver customized transportation and supply chain solutions that help our customers improve efficiency, service, and performance.

This position is based in Arlington, Texas, supporting General Motors (GM) operations. Our team plays a critical role in coordinating daily transportation activities, managing driver communication, supporting material flow, and ensuring the seamless movement of freight throughout GM's supply chain network.

Shift Available

• 2nd Shift: Monday-Saturday, 2:00 PM - 11:30 PM

Additional Earning Opportunity

• Employees working the Saturday shift have the opportunity to earn overtime pay based on hours worked.

Responsibilities

• Process transportation paperwork, manifests, bills of lading, and shipment documentation.
• Track inbound and outbound shipments while maintaining accurate transportation records.
• Communicate with drivers, customers, and internal teams regarding load status, delays, and service exceptions.
• Assist with driver check-in/check-out activities and daily transportation support functions.
• Update transportation management systems and maintain accurate operational data.
• Monitor emails and respond to customer and driver inquiries in a timely manner.
• Investigate shipment discrepancies and escalated issues when appropriate.
• Support KPI tracking, reporting, and other administrative functions.
• Collaborate with transportation and warehouse teams to ensure efficient freight movement.
• Provide general administrative support to the transportation operation as needed.

Qualifications

• High school diploma or GED required.
• 0-2 years of experience in logistics, transportation, warehousing, customer service, or an administrative role preferred.
• Strong communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Ability to work effectively both independently and as part of a team.