Clerical Spec-Phys Svcs, Part-time Day

Watertown Regional Medical Center; Watertown (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Watertown Regional Medical Center in Watertown, WI is seeking a Clerical Specialist – Physician Services to provide administrative, clerical, and customer service support within the hospital. You will handle correspondence, maintain files, schedule appointments, and support basic accounting functions.

As a first point of contact, you will greet patients and visitors, coordinate communications between patients and providers, and help maintain a welcoming, efficient office environment.

Qualifications

• High school diploma or equivalent preferred.
• One year of experience in a medical office or physician practice preferred.
• Proficiency in medical office software and ICD/CPT terminology.

Responsibilities

• Prepares statistical reports and general correspondence.
• Performs mail, filing, photocopying, scanning, and faxing.
• Greets visitors and directs them appropriately.
• Manages phone calls and distributes messages.
• Schedules meetings and coordinates appointments.
• Assists with basic accounting tasks such as invoice review and deposits.

Skills

Critical thinking

Communication skills

Medical office software

ICD/CPT terminology

Typing 35 wpm

Grammar and proofreading

Reading and following instructions

Judgment and discretion

Education

High school diploma or equivalent

Job description

Watertown, Wisconsin

Facility

Watertown Regional Medical Center

Req ID 557835 Post Date 08/19/2026 Category Administrative

Description

Be part of Watertown Regional Medical Center, an acute‑care hospital in southeastern Wisconsin that consistently earns national awards for its high‑quality care from the likes of Becker's Hospital Review, Chartis, Healthgrades, The Leapfrog Group, and parent company ScionHealth. Watertown Regional's exceptional care across multiple specialty services is also reflected in its numerous accreditations and certifications. Join our team and grow your career in a hospital where everyday excellence meets or exceeds expectations.

Job Summary

The Clerical Specialist – Physician Services provides administrative, clerical, and customer service support to ensure efficient operation of physician services within the hospital or clinic setting. This role includes responsibilities such as managing correspondence, maintaining files and records, scheduling, and handling basic accounting functions. The Clerical Specialist serves as the first point of contact for patients and visitors and contributes to maintaining a professional and welcoming environment.

Essential Functions

• Prepares statistical reports and general correspondence.
• Performs clerical tasks including sending and receiving mail, maintaining filing systems, photocopying, scanning, and faxing.
• Greets visitors, communicates with patients and providers, and directs them appropriately.
• Places, answers, and routes phone calls; takes and distributes messages.
• Organizes, schedules, and coordinates meetings and appointments.
• Maintains cleanliness and organization of the office space; monitors and orders office supplies.
• Responds to information requests by reviewing files and records and handling inquiries.
• Coordinates workflow and maintains records of office activities.
• Assists with basic accounting functions such as invoice review, deposit preparation, and petty cash handling.

Knowledge/Skills/Abilities/Expectations

• Critical thinking and ability to work independently with minimal supervision.
• Strong communication and customer service skills.
• Proficiency in medical office software and working knowledge of ICD and CPT terminology.
• Typing or data entry proficiency at 35 words per minute.
• Excellent grammar, spelling, punctuation, and understanding of business office procedures.
• Ability to read, comprehend, and follow oral and written instructions.
• Ability to exercise good judgment and discretion.
• Frequent bending, stooping, and climbing.
• Constant data entry and sitting.
• Occasional reaching and manual tasks involving paperwork and office equipment.
• Rare lifting of up to 25 pounds or more.
• Requires manual dexterity, eyesight correctable to 20/20, and normal hearing range.
• Fast‑paced medical office setting with frequent interactions with staff and the public.
• Occasional exposure to acutely ill patients and communicable diseases.
• Rare exposure to biohazardous materials and hazardous chemicals.
• Standard office conditions with minimal environmental hazards.

Qualifications

Education

• High school diploma or equivalent preferred.

Licenses/Certifications

• None required at time of hire.

Experience

• One year of experience in a medical office or physician practice environment preferred.

What makes your hospital a great place to work?

So when I think about what makes Kindred Hospital Louisville just a great place to work, I reflect on our core values. When we talk about our core values, we think about do the right thing always. Always be honest and transparent in everything you do. Stay focused on the patient. Everything we do, we prioritize the patient first. Be kinder than expected, and that goes a long way. We like to follow the golden rule. Create fun in what you do, and we do have a lot of fun in serving our patients. Respect the individuality of the team. We all come from different backgrounds and we share our beliefs and values, and give your best. And that's what makes Kindred Hospital Louisville a great place to work.

Kathleen
Chief Clinical Officer