Clerical Secretary

Alternative Community Resource Program, Inc; Johnstown (Cambria County); On-site; USD 32,000 - 42,000; Full time

Job summary

Alternative Community Resource Program, Inc in Johnstown, PA is seeking a Clerical Secretary to manage a multiline phone system, greet visitors, and compile medical charts and reports.

The ideal candidate is detail-oriented, communicates well in writing and verbally, works independently, and can handle payroll-related spreadsheets and various clerical tasks.

Responsibilities include routing messages, handling correspondence, maintaining supplies, and using MS Office to prepare reports and records.

Qualifications

• Must have strong attention to detail and professional demeanor.
• Excellent written and verbal communication required.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Basic understanding of general office equipment and filing systems.
• Ability to work independently and meet deadlines.
• Experience with payroll support and clerical/data entry is a plus.

Responsibilities

• Greets visitors and directs them to appropriate staff.
• Provides warm customer service to callers and guests.
• Routes messages and documents to the correct staff.
• Transmits correspondence by mail, email, or fax.
• Performs clerical tasks: ordering supplies, typing, filing, scanning, data entry.

Skills

Detail oriented

Excellent communication

MS Office proficiency

Customer service

Independent worker

Organization & prioritization

Records management

Adaptability

Education

High school diploma; secretarial & accounting training

Job description

Job Summary:

The Clerical Secretary will be responsible for a range of secretarial duties, such as managing a multiline phone system, greeting visitors warmly at the front desk, and compiling and maintaining medical charts, reports, and correspondence. This role demands the ability to work independently, exercise sound judgment, and take initiative.

Duties/Responsibilities:

• Greets visitors, ascertains purpose of visit, and directs them to appropriate staff or location.
• Provide warm and informative customer service to all calls and guests.
• Receives and routes messages and documents to appropriate staff.
• Transmits correspondence by mail, email, or fax.
• Performs a variety of clerical and administrative duties including, but not limited to, ordering and maintaining inventory supplies, typing, proofreading, filing, faxing, scanning, data entry, copying, and recording information in accordance with deadlines and company procedures.
• Operates office equipment such as voicemail messaging systems, and uses word processing, spreadsheet, and other software to prepare reports, invoices, financial statements, letters, case histories, and medical records.
• Completes and assists with the completion of payroll and associated spreadsheets.
• Assists in any area to cover call-offs and/or employee absences.

Minimum Job Requirements:

Education/Experience:

High school diploma supplemented by additional secretarial and accounting training and three years of increasingly responsible secretarial, clerical, and fiscal experience.

Required Skills and Abilities:

• Detail-oriented and professional.
• Exceptional communication skills, both written and verbal.
• Extremely proficient with Microsoft Office Suite.
• Basic understanding of office equipment.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently and reliably.
• Flexible and adaptable in various situations and when interacting with many different personalities.
• Ability to organize and prioritize tasks including delegation of tasks when appropriate.
• Knowledge of, or ability to quickly acquire, familiarity with the roles and functions of the assigned department, and any specifically applicable laws or guidelines.

Required Clearances:

• Must possess a valid driver's license and have access to reliable transportation
• Act 31/Act 126 Clearance Mandated Reporter Training
• Act 34 Clearance Pennsylvania State Police Background Check (Criminal History)
• Act 114 Clearance FBI Fingerprint
• Act 33 Clearance Pennsylvania Child Abuse History

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.