Clerical - Patient Financial

All Medical Personnel; Dallas (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

All Medical Personnel in Dallas seeks a clerical professional to support patient financial services. This role focuses on account management, collections, and clear financial communication in a fast-paced healthcare setting.

You should be detail oriented, customer-service driven, and ready to grow professionally. Responsibilities include pursuing collections, communicating with patients, and supporting a collaborative team in a clinical environment.

Qualifications

• 2+ years of collection experience (customer service also required).
• Ability to deal tactfully with patients, staff and the public.
• Strong verbal and written communication skills.
• Basic math calculation ability.
• Ability to work in a fast-paced environment with attention to detail.

Responsibilities

• Initiate and pursue collection efforts to collect patient accounts.
• Communicate clearly with patients and external parties to resolve finances.
• Build and maintain positive relationships to support teamwork.
• Take accountability for personal performance and contribute to team success.
• Improve patient financial experience through efficient service.
• Demonstrate initiative to support team objectives and growth.

Skills

Collection experience

Customer service

Communication skills

Basic math

Attention to detail

Fast-paced environment

Education

High school diploma or equivalent

Job description

Join a dynamic healthcare environment where your administrative and communication skills will directly support patient financial services. This clerical role offers the opportunity to work in a fast-paced, technically demanding setting, making a meaningful difference in the patient experience through effective account management and financial communication. If you are detail-oriented, customer-service focused, and eager to grow professionally in healthcare, this position provides a rewarding career path in a supportive clinical setting in the region.

Responsibilities

• Initiate and pursue collection efforts to ensure prompt and accurate collection of patient accounts, including processing garnishments and liens
• Communicate clearly and professionally with patients, team members, and external parties to facilitate financial resolution
• Build and maintain positive relationships to promote a collaborative environment
• Take accountability for personal performance and contribute to overall team success
• Look for opportunities to improve the patient financial experience through efficient and friendly service
• Demonstrate initiative and engagement to support team objectives and professional growth

Required Skills

• High school diploma or equivalent
• At least 2 years of collection experience (customer service experience also required)
• Ability to deal tactfully and considerately with patients, staff, and the public
• Strong communication skills, both verbal and written
• Basic math calculation ability
• Capable of working in a fast-paced environment with attention to detail

Additional Skills & Requirements

• Collection experience preferred but entry-level candidates with customer service background will be considered
• Experience handling delinquent accounts, garnishments, and liens is a plus
• Ability to work scheduled hours from 8am to 8pm, Monday through Thursday, with an early finish on Friday, and one week per month with extended hours until 9pm
• Comfortable working with diverse socioeconomic backgrounds
• No specific licensure or certifications required
• High school diploma or equivalent required
• Prior experience in healthcare billing or patient financial services is advantageous but not mandatory

About Us: All Medical Personnel streamlines hiring to get you back to the work you love. Established in 1990, our staffing business lines place locum tenens, travel nursing, allied health, and clinical laboratory professionals from coast-to-coast. We believe in focusing and uplifting the hiring process, with a deep understanding of the unique challenges you face. We are here to ensure each experience with us is simplified, elevated, and impactful, for you and your patient.