Clerical Associate | SICU | Night | Full Time

UF Health; Jacksonville (FL); On-site; USD 29,000 - 36,000; Full time

Job summary

UF Health in Jacksonville seeks a Clerical Associate to join the patient care team. Responsibilities include clerical tasks, handling communications at the central nursing station, and maintaining paper patient records. The role supports clinicians and uses the electronic medical record system.

Applicants should have a High School Diploma or GED, with 1–2 years of clerical experience preferred. CPR training is a plus; crisis prevention training is required within 90 days of hire and annually

Qualifications

• Requires High School Diploma or GED and basic clerical skills.
• 1–2 years of general clerical experience in a customer service environment preferred.
• Crisis Prevention Institute training required within 90 days of hire/transfer, and annually thereafter.

Responsibilities

• Perform clerical functions as part of the patient care team.
• Handle verbal, written, telephone and electronic communications at the central nursing station.
• Maintain the paper copy of the patient medical record and manage orders/equipment/supplies.
• Provide assistance with the electronic medical record and other support duties as needed.

Skills

Typing 25 cwpm

English literacy

Basic math

Confidentiality

Computer proficiency

Education

High School Diploma or GED

Job description

Overview

The Clerical Associate (C.A.) is a member of the patient care team whose primary responsibilities are to perform clerical functions, serve as an role model for customer service, handle verbal, written, telephone and electronic communications at the central nursing station, maintain the paper copy of the patient medical record, order/control equipment, supplies and the environment of care, provide assistance as needed to professional staff in the use of the electronic medical record and perform other support duties within job scope. The Clerical Associate reports to the Nurse Manager in the unit/clinic and works effectively in conjunction with other members of the interdisciplinary team. The C.A. interacts appropriately with patients and families according to their age and developmental level.

Qualifications

Required Education:

High School Diploma or GED

Necessary Skills:

1. Ability to type 25 cwpm or have 7000 key strokes per hour data entry skills.
2. Ability to write/read in English.
3. Demonstrate basic math skills.
4. Ability to maintain confidentiality.
5. Demonstrates computer proficiency

Required Licensure/Certifications:

Crisis Prevention Institute training is required within ninety (90) days of date of hire or transfer, and annually thereafter, for the Psych Unit.

Preferred Licensure/Certifications:

CPR training.

Required Experience:

1. 1 - 2 years of general clerical experience in a customer service environment.

Preferred Experience:

Customer Service experience in a healthcare environment