Clerical Associate | 6N Med/Surg | Day | Part-Time

UF Health; Jacksonville (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

UF Health in Jacksonville seeks a Clerical Associate to support the patient care team with clerical tasks, patient communications, and medical record maintenance. You will handle phone, email, and in-person interactions at the central nursing station and assist staff with EMR use.

The role requires attention to confidentiality, accurate data entry, and basic math, with 1–2 years of clerical experience and a high school diploma or GED.

Qualifications

• Requires 1–2 years clerical experience in a customer service setting.
• Ability to type 25 cwpm / 7000 keystrokes per hour.
• Ability to write and read English with basic math skills.

Responsibilities

• Perform clerical functions for the patient care team at the central nursing station.
• Handle verbal, written, telephone and electronic communications.
• Maintain the paper copy of the patient medical record and manage orders for equipment and supplies.
• Assist in the use of the electronic medical record (EMR) by staff.
• Provide support duties within the scope of the job and uphold confidentiality.

Skills

Data entry

Typing speed

English literacy

Confidentiality

Computer proficiency

Basic math

Education

High School Diploma or GED

Job description

Overview

The Clerical Associate (C.A.) is a member of the patient care team whose primary responsibilities are to perform clerical functions, serve as a role model for customer service, handle verbal, written, telephone and electronic communications at the central nursing station, maintain the paper copy of the patient medical record, order/control equipment, supplies and the environment of care, provide assistance as needed to professional staff in the use of the electronic medical record and perform other support duties within job scope. The Clerical Associate reports to the Nurse Manager in the unit/clinic and works effectively in conjunction with other members of the interdisciplinary team. The C.A. interacts appropriately with patients and families according to their age and developmental level.

Qualifications

Required Education

High School Diploma or GED equivalent.

Necessary Skills

• Ability to type 25 cwpm or have 7000 key strokes per hour data entry skills.
• Ability to write/read in English.
• Demonstrate basic math skills.
• Ability to maintain confidentiality.
• Demonstrates computer proficiency

Required Licensure/Certifications

Crisis Prevention Institute training is required within ninety (90) days of date of hire or transfer, and annually thereafter, for the Psych Unit.

Preferred Licensure/Certifications

CPR training.

Required Experience

1 - 2 years of general clerical experience in a customer service environment.

Preferred Experience

Customer Service experience in a healthcare environment