Clerical Associate / Operator (PRN) Orthopedics

McLeod Health; Florence (SC); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic team at a leading healthcare organization as a Clerical Associate/Operator. This role is crucial in ensuring smooth communication and scheduling for patients, while also supporting administrative functions within the orthopedic department. You'll be part of a dedicated team committed to providing excellent patient care and improving service quality. If you have strong clerical skills and a passion for healthcare, this is an exciting opportunity to contribute to a respected organization with a long-standing history in the community.

Qualifications

• Basic computer skills and understanding of medical terminology are essential.
• Ability to perform clerical functions effectively is required.

Responsibilities

• Handle incoming communications and ensure reliable phone coverage.
• Assist patients with MyChart sign-up and coordinate appointments.
• Maintain a paperless and organized work environment.

Skills

Basic computer input skills

Clerical functions

Understanding of medical terminology

Good spelling

Basic math skills

Education

High School Graduate

Tools

EPIC

Job description

Clerical Associate / Operator (PRN) Orthopedics

Florence, SC, United States (On-site)

Job Description

Responsibilities:

• Handle all incoming communications and ensure reliable, consistent phone coverage.
• Assist patients with MyChart sign-up and encourage its use as the primary communication method with McLeod Health.
• Coordinate and schedule all appointments, including in-office and hospital surgery center visits if applicable.
• Manage expectations for all same-day appointments, confirming and following up on communications.
• Respond to messages, mail, faxes, and other incoming communications.
• Prepare for upcoming visits by completing pre-registration and other preparatory tasks.
• Identify copays and previous balances; collect payments at the time of service; act as liaison regarding billing questions; refer patients to financial counselors or MyChart for payment plans as needed.
• Maintain a paperless, organized, and clutter-free work environment; update patient registries in EPIC regularly.
• Support team members with key administrative duties.
• Participate actively in the care team and quality improvement processes.
• Uphold confidentiality and professionalism in patient interactions and policy adherence.
• Perform other duties as assigned.

Qualifications:

• Basic computer input skills required.
• Ability to perform clerical functions effectively.
• Understanding of medical terminology required.
• Good spelling and basic math skills required.

About Us

Founded in 1906, McLeod Health is a not-for-profit organization supported by over 900 medical staff members and 2,900 licensed nurses, with approximately 15,000 team members and more than 90 physician practices across an 18-county area. Our facilities include seven hospitals, three health and fitness centers, sports medicine, outpatient rehabilitation, hospice, and home health services. We operate 988 licensed beds across our hospitals, including McLeod Regional Medical Center, McLeod Health Dillon, Loris, Seacoast, Cheraw, Clarendon, and Behavioral Health.

About the Team

If you enjoy working in a dynamic environment and want to join a professional team, we invite you to apply online today. We are an equal opportunity employer.

Job Info

• Job Identification: 19183
• Job Category: Clerical
• Posting Date: 05/02/2025, 12:21 PM
• Degree Level: High School Graduate
• Job Schedule: Part time
• Locations: 101 William H Johnson St, Florence, SC, 29506, US (On-site)