Clerical Associate - Level IV

NYC Health + Hospitals; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

NYC Health + Hospitals – Elmhurst Hospital Center in Queens seeks a clerical associate to support daily office operations in a busy hospital setting. The role involves data processing, record-keeping, and supervising routine clerical tasks as needed. Under the unit head's direction, you will interact with the public, process information, answer questions, and help ensure accurate documentation and efficient service delivery for patients and staff.

Qualifications

• High school diploma or equivalent required.
• Six months of clerical experience or experience interacting with the public.
• Experience processing information and handling customer inquiries is a plus.

Responsibilities

• Supervises personnel performing data processing tasks, data entry and records maintenance.
• Under supervision, assists in supervising clerical activities, processing, recording, and reporting.

Skills

Data entry

Customer service

Public interaction

Education

High school diploma or equivalent

Job description

Marketing Statement

Elmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation Medicine, Renal and Mental Health Services.

Marketing Statement

Elmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation Medicine, Renal and Mental Health Services.

Mission Statement

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

This class of positions encompasses clerical related office activities utilizing manual and automated office systems; duties may include supervision of employees performing routine tasks appropriate to each Assignment Level. All personnel perform related work.

Examples Of Typical Tasks

• Supervises personnel performing data processing functions in the areas of data entry, data control/coding, production control.
• Under the direction of the unit head, assists in supervising personnel performing responsible clerical and related activities by processing, recording, financial counseling, checking, and maintaining records, furnishing information, and preparing reports.

Minimum Qualifications

• A high school diploma or its educational equivalent; and
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.