Clerical Associate - Housing Code Enforcement HQS

City of New York; New York (NY); On-site; USD 50,000 - 60,000; Full time

Job summary

The City of New York's Housing Preservation and Development agency seeks a Clerical Support for the Division of Code Enforcement. This full-time role supports HQS inspections, scheduling, documentation, and data entry in HPDInfo and Emphasys Elite, coordinating with tenants, landlords, and HPD staff to minimize inspection delays and support timely rental assistance processing.

Qualified candidates have a high school diploma and three years of community work experience, plus excellent

Qualifications

• Must have a high school diploma or equivalent and at least 3 years of community work experience.
• Strong communication and customer service skills.
• Proficiency with Windows applications and basic data entry.

Responsibilities

• Coordinate and schedule HQS inspections and re-inspections for HAVP participants.
• Communicate with tenants, landlords, and HPD staff about appointments and results.
• Enter and maintain inspection data in HPDInfo and Emphasys Elite.
• Maintain inspection tracking reports and provide updates to supervisors.
• Assist HQS Coordinator with special assignments and reporting.

Skills

Communication skills

Customer service

Computer proficiency

Bilingual a plus

Education

High school diploma or equivalent + 3 years in community work

Job description

The City of New York's Housing Preservation and Development agency seeks a Clerical Support for the Division of Code Enforcement. This full-time role supports HQS inspections, scheduling, documentation, and data entry in HPDInfo and Emphasys Elite, coordinating with tenants, landlords, and HPD staff to minimize inspection delays and support timely rental assistance processing.

Qualified candidates have a high school diploma and three years of community work experience, plus excellent