Clerical Assistant (Residential Program)

Arc Of Acadiana Inc; Louisiana; On-site; USD 17,000 - 22,000; Part time

Job summary

Arc Of Acadiana Inc. seeks a part-time Clerical Assistant to provide routine clerical and administrative support across Administrative, Nursing, and Residential departments. The role includes scanning and organizing records, scheduling formatting, supply handling, and front-desk coverage with supervision.

Training is provided, and confidentiality is essential. The position is limited to a maximum of 28 hours per week with scheduling based on availability and operational needs; candidates should

Qualifications

• High school diploma or equivalent required.
• Clerical or office experience preferred but not required.
• On-the-job training provided.

Responsibilities

• Scan, upload, file, and organize paper and electronic records.
• Format DSP and Nursing schedules using staffing information provided by the manager.
• Cover the front desk, greet visitors, and route telephone calls when staff are absent.
• Deliver supplies to residential homes and assist with routine office housekeeping duties.
• Send routine emails or notifications using approved templates.

Skills

Dependable

Organized

Detail oriented

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

PointClickCare

Job description

POSITION SUMMARYThe Clerical Assistant provides routine clerical and administrative support to the Administrative, Nursing, and Residential departments. This role assists with document handling, records management, schedule formatting, supplies, and general office operations under direct supervision, with training provided.This is a part-time position with a maximum of 28 hours per week, with a schedule based on candidate availability and operational needs. The ideal candidate is dependable, organized, comfortable using technology, and able to follow established procedures while maintaining confidentiality.ESSENTIAL DUTIES & RESPONSIBILITIESDocuments & RecordsScan, upload, file, and organize paper and electronic records.Shred confidential documents according to approved procedures.Assist with completing Disability Update forms using information provided by authorized staff.Type Individual Program Plans and supporting documents using content provided by program staff and submit for review.Enter demographic information and scan records into PointClickCare as directed.Gather records and complete non-clinical portions of documentation requested by surveyors under staff direction.Flag missing or incomplete information for supervisor review.Follow established procedures for confidentiality, document handling, and record retention.Schedules & ActivitiesFormat DSP and Nursing schedules using staffing information and assignments provided by the responsible manager.Create and maintain residential activities calendars using approved information.Office & Supply SupportProcess supply requisitions for residential homes.Deliver supplies to residential homes as assigned.Cover the front desk, greet visitors, and answer and route telephone calls when the designated staff member is absent.Assist with routine housekeeping duties within the administrative building.Provide copying, document preparation, internal deliveries, and other general clerical support.Send routine emails or notifications as directed using approved language or templates.This position provides clerical support. Clinical decisions, program planning decisions, staffing assignments, and final review of regulated documents remain with the responsible staff.Other related duties may be assigned by the supervisor.CORE COMPETENCIESDependable attendance and timely completion of assigned tasksOrganization, accuracy, and attention to detailConfidentiality and professionalismRespectful communication and teamworkAbility to follow instructions, accept feedback, and work under supervisionKNOWLEDGE, SKILLS & ABILITIESBasic computer skills, including Microsoft Word, Outlook, data entry, and document formattingAbility to operate scanners, copiers, telephones, and other standard office equipmentAbility to learn PointClickCare and other program-specific systems with trainingAbility to organize records, manage assigned priorities, and identify missing or incomplete informationAbility to protect confidential employee and participant information and use only authorized system accessEDUCATION & EXPERIENCEHigh school diploma or equivalent requiredClerical or office experience preferred but not requiredOn-the-job training providedPHYSICAL REQUIREMENTSAbility to sit, stand, bend, and move throughout the office and residential locations as neededAbility to lift and carry light to moderate office materials and suppliesAbility to perform assigned supply deliveries and routine office housekeeping tasksWORK ENVIRONMENTPrimarily an administrative office environment with occasional visits to residential homes for supply deliveriesFrequent interaction with employees, visitors, and callersRoutine access to confidential recordsClerical duties performed with regular supervision